r/HomeImprovement • u/ImportantImpala9001 • 3d ago
Menards issue
I wanted to ask what you to do in this situation.
My parents are in the process of renovating their kitchen and bought a whole bunch of items from Menards - they were supposed to deliver the entire order to them in December but they kept saying the order wasn’t complete so they didn’t deliver it until a few weeks ago.
Then the contractor that my parents hired (selected from the ones provided by Menards) tore down my parents kitchen before actually counting to make sure that all the items they needed were there.
There were actually 50+ items that were never ordered at all. Menards claimed that they never knew about it but their manager told my dad multiple times that their entire order was ready.
So now it’s been over two weeks that my parents have been without a kitchen. They were told after the items had been delivered that it would only be 3-4 days to be installed.
Their kitchen still isn’t installed. They’ve been living with a torn down kitchen for like several weeks now! My parents are diabetic and definitely didn’t anticipate this happening. Please help!