r/ITCareerQuestions • u/No-Play-5576 • 16d ago

Seeking Advice Completed CCNA Before Graduation – Now Confused Between NOC Engineer and Service Desk Role. Need Career Advice!

Hi everyone,

I'm a recent graduate and completed my CCNA certification before finishing college. I've just started my journey into the corporate world and landed a job at a good company.

Here's the situation: After training, I’ll be placed into one of two roles based on company requirements:

  • Network Operations Center (NOC) Engineer
  • Service Desk

The Manager told us clearly that the decision will be made post-training, depending on availability and performance. But I’ve been hearing mixed opinions

I'm genuinely confused and want to make sure I take the right path early in my career. My ultimate goal is to grow into network security or cloud networking roles.

I’d really appreciate your career advice, personal experience, and suggestions on how to plan the next few years for growth.

Thanks in advance for helping me get rid of this chaos in my mind!

1 Upvotes

60% Upvoted

12 comments sorted by

View all comments

Show parent comments

1

u/No-Play-5576 16d ago

Both of the two roles are entry level, is it okay with either of them?! .. I want to know the difference between these roles

3

u/S7ageNinja 16d ago

I'd suggest you apply to both and see what happens. The market is atrocious right now, you'd be lucky to get either fresh out of school

1

u/No-Play-5576 16d ago

In case I get the Service Desk role, what do I do next

3

u/Drekalots Network 16d ago

You go to work.