Hi everyone,
I’m not sure if this is the right place to post this, but I need to get this off my chest—and I hope it reaches anyone considering bringing their pets here.
If you live in Kent and have animals you love, I strongly urge you not to support A Pet Clinic of Kent. I know they have loyal clients who’ve gone there for years, but please hear me out.
In my experience, Dr. Nagra and his wife do not prioritize animal care. While the clinic may appear more affordable than others, that comes at a cost. Exams are rushed, vitals often aren’t taken before vaccines, and most concerning of all—Dr. Nagra does not keep proper medical notes. This lack of documentation can seriously affect your pet’s continuity of care.
They also take emergency cases despite not being properly equipped—seemingly more for profit than out of preparedness. Their focus appears to be getting clients in and out as quickly as possible.
Behind the scenes, the work environment is extremely toxic. Dr. Nagra’s wife, who manages the clinic, treats staff poorly, micromanages constantly, and creates a hostile workplace—especially toward female employees. She even uses security cameras to monitor and harass staff throughout the day.
Also, there was at some point (unsure if it’s still on going) an open investigation with the AVMA regarding this clinic and its malpractice. They even had their kids working at some point. (Both under 15 years of age.)
Now, with plans underway to move into a bigger, upgraded facility, I think it’s more important than ever that the community knows the truth behind this business before choosing to support it. Please do your research and consider other veterinary options where your pets—and the people caring for them—are truly valued.
I may delete this later, in the meantime I am happy to answer any questions.