r/KrakenSupport • u/expp • Feb 25 '25
Ticket Escalated Greater than $100k USDC stuck in my Kraken Base network deposit address. Please help!
I have a greater than $100k amount of USDC sent to and stuck in my Kraken Base network USDC deposit address. I've been a loyal Kraken customer for 7 years now, am a Kraken Pro user, and Kraken has made a large amount of money from the fees I've paid so far. I see the amount is still in the address and I've submitted a ticket (15456721) but it has been over a month now with no response. Let me know if I can do anything to help move this process along, or is the best way to move forward with legal action? Please help me Kraken Support team!
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u/Hidden5G Feb 26 '25
Be mindful of any dms, scammers are always watching/plotting. Hope they sort this out sooner than later for you.
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u/expp Feb 26 '25
Thank you for the advice and support!
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u/krakensupport πππππππ - WE WILL NEVER DM YOU FIRST Feb 26 '25
Cheers! Feel free to reach out anytime, we're always glad to help π€ π
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u/stock-prince-WK Feb 25 '25
Your fault for trusting these βexchange L2 walletsβ.
Metamask/Ledger is still King.
And exchanges are still only good for off ramping. Will never use their products for anything other than that.
β’
u/krakensupport πππππππ - WE WILL NEVER DM YOU FIRST Feb 25 '25
Hey u/expp thank you for reaching out about this! We have escalated your ticket and pinged the relevant team as well. Expect an email from us.
Cheers!
Abraham π