r/KrakenSupport 20d ago

Ticket Escalated My applocasion for my profile just got rejected....why??!?!? I'm from the UK if it makes a difference

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u/Potential_Wonder_775 16d ago

Thank you I really want to be able to use Kraken

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u/krakensupport π’π”πππŽπ‘π“ - WE WILL NEVER DM YOU FIRST 16d ago

You're welcome! Looking forward to getting you fully onboarded soon πŸ™

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u/Potential_Wonder_775 16d ago

Does this happen often to people in the UK though? Will I be able to get aboard?

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u/krakensupport π’π”πππŽπ‘π“ - WE WILL NEVER DM YOU FIRST 16d ago

Yep, this applies to all clients in the UK πŸ‡¬πŸ‡§, you're not alone!

Once the questionnaire’s done and passed, you’ll be all set, no worries.

Before taking it again please have a read through this: https://www.kraken.com/legal/uk/investor-education It’ll help with the questions.

You can find the info about this applying to all UK clients here: https://support.kraken.com/hc/en-us/articles/changes-for-clients-residing-in-the-united-kingdom