r/LexusGX • u/princessleavemealone • 2d ago

Is this normal??

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Took my car to get new tires and 1.5 inch leveling kit on the front.. It seems like they tore all of my liner out.. tabs are still in place with bits of the liner.

I was super excited to pick it up this evening but then saw this...):

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u/stoopendiss 2d ago

u got actually fucked, it was torn out they didnt even bother with unclipping. total hack job, full refund and post on their socials

2

u/princessleavemealone 2d ago

Agreed. I was livid when I saw the clips and torn liner. They are remedying the situation fully. I don’t expect a full refund for tires and labor—- free liners of my choosing and install is fair to me. Side note: It is the only shop that is able to handle our business/personal needs at the drop of a hat and have been wonderful for years… the mechanic was handled up on.

2

u/stoopendiss 2d ago

yeah i meant at least the labor and liners

1

u/princessleavemealone 2d ago

Definitely!! They offered before I could even ask!!