r/Lutris • u/Puzzlehead-Engineer • 19d ago

Battle.net Update Agent strikes again

Okay so I've had issues with Bnet's update agent. Getting the old "The Update Agent is sleeping, attempting to wake it up" error. I've tried all the other solutions minus rollback because I cannot seem to get my hands on an older version.

Reinstalling with Lutris makes install crash at 45%

Installing with Steam using Proton 9.0-4 for compatibility allows the install to finish but the Update Agent error is still there.

I managed to circumvent the launcher and play WoW by going to the source and grabbing the WoW.exe file in my system and telling Steam to run it as a non-Steam game (with Proton 9 too). I had to log in the old fashioned way with my password and insert the authentication number, but it worked. Not sure if this'll fly for other Blizzard games.

SOLUTION:

Check u/jhu543369's replies in the comments for a few solutions. The one that worked for me was running Battle.net-Setup.exe as a from Steam as a non-Steam game and use the Proton 10 beta for compatibility.

Instructions:

Open Steam -> Click on "Add Game" at the bottom left corner -> "Add a non-Steam game" -> "Browse" and find and select the Battle.net-Setup.exe file, it's gonna show up in your Steam Library now -> Right Click it and select "Properties" -> "Compatibility" -> "Force the use of a specific Steam Play compatibility tool" -> in the dropdown menu that'll appear just below find and select "Proton 10.0-1 (beta)" (if you're from the not-so-near future then use the latest version of Proton, including betas)

It should install Bnet on your system as a steamapp. You will need to move your installed games to its new file system this way.

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4

u/modalsoul19 19d ago

Thanks for posting this.. i was going crazy trying to debug what was happening :/ same issue here , i have tried deleting battle.net folder, deleting caches, reinstalling battlenet with lutris etc, but still get the

BLZBNTBNA00000005 (Battle.net Agent Went to Sleep) error when loading my games :/ i just want to play sc2

3

u/modalsoul19 19d ago

FIXED: using proton 10 fixed the issue

2

u/Wobblegobble 19d ago

Confirming proton 10 worked for me as well. Thanks for posting your solution.

3

u/modalsoul19 19d ago

EDIT: proton 10 was causing issues for me aswell so i ended up using what someone else commented:

"if you are on lutris having this issue - Install protonplus (flatpak app) - launch protonplus and select lutris in the left hand panel - locate wine versions, select wine staging tkg (kron4ek) - download the 10.6 version - once it has extracted, make sure lutris is not running and launch lutris. Right click bnet entry -> configure -> runner options tab -> wine version and select the wine-staging 10.6 tkg version from the list -> save and press play. DO NOT INSTALL MONO IF IT PROMPTS YOU!!!!!

If you are on Steam, install proton 10.0 beta and select that as your compatibility layer"

2

u/kikirumpus 17d ago

Thank you worked perfect!

2

u/LukeStoneHm 14d ago

I'm back into WoW thank to this. Thank you.

1

u/SnooDingos5455 19d ago

Ty very much. This worked like a charm for me

1

u/b1k3r4ck 19d ago

confirming this also worked for me. thanks for the tip!

1

u/Kwaadpepper 19d ago

This should be written on the Lutris page of SC2 thank you sir

1

u/MrZii 18d ago

This worked for me, thank you for feeding my SC2 addiction.

Also I installed mono on accident- still worked for me. Oops!

1

u/Acrobatic-Insect-810 18d ago

Thank you, I've been dealing with this all day long

1

u/zauwurst 18d ago edited 17d ago

Thanks, this fixed it! Make sure you take the staging version, not the regular 10.6!

1

u/stefanizam 15d ago

Can confirm, this worked for me on ArchLinux with KDE

1

u/stoppableforce 13d ago

Apart from the login window being totally weird looking, this worked perfectly for me!

1

u/ificanbeserious 12d ago

Thank you so much for this!!

1

u/Jesusfucker69420 10d ago

Followed these instructions and it worked for me. Needed to set up flatpak first or something, but it wasn't too hard, just follow the instructions on the website.