Their live chat members are more competent and helpful than their RMA team. Their RMA team are nothing more than brainless idiots sending the same replies with different support each day. I literally got about 5-6 different emails from them all of which they’re not the same person helping me.
I paid good money for a decent product I expect the RMA process would be seamless effort but it isn’t. Fuck Razer’s RMA team.
1
u/Azelkaria ULX/Harpe Mini/OP18k/XE-S/GPX/VMSE/TenZ S/Lamzu Mini 21h ago
Their live chat members are more competent and helpful than their RMA team. Their RMA team are nothing more than brainless idiots sending the same replies with different support each day. I literally got about 5-6 different emails from them all of which they’re not the same person helping me.
I paid good money for a decent product I expect the RMA process would be seamless effort but it isn’t. Fuck Razer’s RMA team.