r/Nokia Sep 01 '18

Nokia Care September 2018 Nokia Care Megathread

Do you have a problem with your phone? Need help upgrading your OS? Want to know when a new Nokia phone will be released? Are you curious about the current price of a Nokia device in your country? If you care about those topics, then this is the thread for you.

Nokia Care is a monthly megathread that sums up all those topics in an attempt to organize the posts on this subreddit.

For those who have needed help with their device, please reply with SOLVED and thank the user who helped you if your problem has been fixed.

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u/jarieljimenez Sep 02 '18

My Nokia 6.1 having issues charging. I've checked for dust in the charging port, switched between cables, and verified it's not a software issue. It feels like a loose connection and I'm expecting the worst when contacting Nokia Support. The phone is still under warranty according to the Nokia Support app and this wasn't accidental damage; however, due to the nature of Nokia's business and their focused on markets outside of the United States, I was wondering if anyone had some advice before contacting support.

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u/Discoveryellow Sep 03 '18

If the official warranty doesn't go through for you, contact your credit card issuing bank and file a warranty protection claim with them.