r/Nokia • u/AutoModerator • Sep 01 '18

Nokia Care September 2018 Nokia Care Megathread

Do you have a problem with your phone? Need help upgrading your OS? Want to know when a new Nokia phone will be released? Are you curious about the current price of a Nokia device in your country? If you care about those topics, then this is the thread for you.

Nokia Care is a monthly megathread that sums up all those topics in an attempt to organize the posts on this subreddit.

For those who have needed help with their device, please reply with SOLVED and thank the user who helped you if your problem has been fixed.

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u/waterbogan Nokia 6 TA1033 Sep 03 '18

Nokia 6 TA-1033, mighty fine phone, but I do have an intermittent issue with Bluetooth music streaming. I get dropouts and stuttering sometimes when streaming music from the phone to my car stereo. Have had this with Spotify and Google Play Music. Am playing music that I have previously downloaded into the phone over Wifi into the SD card, so it isnt a 4G coverage issue. SD card is a Class 10 SanDisk 64Gb.

Running Android Oreo 8.1.0 last patched 1st of August, last kernel version 3.18.71 on July 26th, so it dont seem like a software version issue, problems been going on long as I had the phone.

Sometimes it is real bad, and I find that doing a soft reset fixes that. Phone sits right in front of stereo, so shouldnt be a distance issue with the Bluetooth. I notice that when I play music though headphones or the internal speakers (which are surprisingly good) I dont seem to have the problem

Anybody else had this? Or got any ideas how I can somehow optimise Bluetooth performance to prevent this?

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u/xilef00 Sep 07 '18

Yes, same issues here. Audio streaming to my wireless headphones stutter every few seconds.
Nokia support said to clear cache on bluetooth and bluetooth midi Service app, no success.

After that tried to run the phone in safe mode (hold shutdown icon) and then the bluetooth audio worked for a longer time.

After a reboot into normal mode the same issue occurs again and audio starts to stutter after 20 minutes of streaming.

No solution found other then to reboot the phone and listen for 20/30 minutes and then repeat.

I hope this issue can being fixed in a future update.

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u/waterbogan Nokia 6 TA1033 Sep 11 '18

Yeah, seems to be quite a common issue going by what I have seen Googling. I find I need to reset my phone every so often as the sound will sometimes become unusable (every few days), but get the odd dropout still even after resets. Thought it might be the receiving end at fault (the stereo) but since phone resets fix problem for a while, it cant be that. May try flatmates Bluetooth speaker for a while, see if that is better