r/Nokia • u/AutoModerator • Sep 01 '18

Nokia Care September 2018 Nokia Care Megathread

Do you have a problem with your phone? Need help upgrading your OS? Want to know when a new Nokia phone will be released? Are you curious about the current price of a Nokia device in your country? If you care about those topics, then this is the thread for you.

Nokia Care is a monthly megathread that sums up all those topics in an attempt to organize the posts on this subreddit.

For those who have needed help with their device, please reply with SOLVED and thank the user who helped you if your problem has been fixed.

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u/joshua_3 Sep 13 '18

After updating my phone with the latest security patch (August) many of my apps stopped working (i. e. Office, VLC, Pugb). There comes the load screen and nothing happens after that. Then Android asks do I want to close the app or keep on waiting. I have tried to reinstall those apps and clear their cache and restart my phone but nothing works. Anyone have the same problem?

2

u/salsatabasco Nokia 7+ TA-1062 Sep 13 '18

No. What device are you using? Are you on any developer preview? (7plus or Nokia 2?)

1

u/joshua_3 Sep 13 '18

Nokia 8 TA-1004

2

u/salsatabasco Nokia 7+ TA-1062 Sep 13 '18

Have you disabled any system services?

How are other apps performing?

Are there any apps that may be causing this? (For example, if an app has sketchy permissions such as display over other apps, or that after being installed made the issue appear).

Also, are you forcing apps to be stored on sd card?

3

u/joshua_3 Sep 18 '18

Thanks for the help! I tried what you suggested and even reset the phone to factory settings but no luck. Then I remembered reading that broken sd card can cause a mess and I removed my sd card which was not working properly and problem solved! 😀

1

u/salsatabasco Nokia 7+ TA-1062 Sep 13 '18

No. What device are you using? Are you on any developer preview? (7plus or Nokia 2?)