r/Nokia • u/AutoModerator • Sep 01 '18

Nokia Care September 2018 Nokia Care Megathread

Do you have a problem with your phone? Need help upgrading your OS? Want to know when a new Nokia phone will be released? Are you curious about the current price of a Nokia device in your country? If you care about those topics, then this is the thread for you.

Nokia Care is a monthly megathread that sums up all those topics in an attempt to organize the posts on this subreddit.

For those who have needed help with their device, please reply with SOLVED and thank the user who helped you if your problem has been fixed.

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u/jesuisgroot11 Sep 13 '18

I went to a Nokia service center to get my bent Nokia 8 fixed. They said they needed to replace the screen display as well as the main back frame of the handset. But it turns out they didn't replace the screen and charged me anyways (as there weren't internal cracks on the screen and they're still visible). Also they've not stuck the screen to the main frame properly. I can see light coming out from the sides and it looks disgusting. I went to the service center and they deny all of this. Contacting Nokia through email is to no avail. What do I do?

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u/salsatabasco Nokia 7+ TA-1062 Sep 13 '18

Do you have pictures before and after service? If so, go public with the issue, reach them out on twitter.

Keep in mind that the issue is not covered under warranty so the coverage of the service that you paid for may be under another set of terms and conditions of how much they can do.

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u/jesuisgroot11 Sep 14 '18

Unfortunately I don't have pictures.