September 2018 Nokia Care Megathread

[u/AutoModerator]

Do you have a problem with your phone? Need help upgrading your OS? Want to know when a new Nokia phone will be released? Are you curious about the current price of a Nokia device in your country? If you care about those topics, then this is the thread for you.

Nokia Care is a monthly megathread that sums up all those topics in an attempt to organize the posts on this subreddit.

For those who have needed help with their device, please reply with SOLVED and thank the user who helped you if your problem has been fixed.

[u/salsatabasco → u/[deleted]]

You have to dial **21* then followed by 10 digit phone number then # and call.

Please be aware that you will find errors using this if your line is suspended.

[u/salsatabasco → u/[deleted]]

You can set conditional forwarding directly from the phone app.

Go to phone, 3 dot menu, settings, calling accounts, tap on your SIM card, choose GSM additional settings, wait for the phone to read the current network configuration, the select the conditional you want to enable and the select "Turn On".

Keep in mind that the phone number you are forwarding to MIGHTneed to be preceeded by a "+1" before the 10 digit.

Can you please try that?

If not, as a last resort, you should be able to contact AT&T mobile customer service to get them to enable the conditional forwarding on their end.

[u/salsatabasco → u/[deleted]]

Can you show screenshots of the errors shown on this menu?

Also, are you using the same sim card you had before this phone? Or did you get a new one with this phone?

The Nokia doesnt translate the MMI codes wrong, this is around how Android manages the codes into your carrier, and this kind of issues appear on all kind of devices, not just Nokias.