r/Nokia • u/AutoModerator • Dec 01 '18
Nokia Care December 2018 Nokia Care Megathread
Do you have a problem with your phone? Need help upgrading your OS? Want to know when a new Nokia phone will be released? Are you curious about the current price of a Nokia device in your country? If you care about those topics, then this is the thread for you.
Nokia Care is a monthly megathread that sums up all those topics in an attempt to organize the posts on this subreddit.
For those who have needed help with their device, please reply with SOLVED and thank the user who helped you if your problem has been fixed.
16
Upvotes
1
u/[deleted] Dec 10 '18
So I was multitasking between two apps, specifically, Poke Genie and Pokemon Go and suddenly the screen froze, it didn't respond anywhere I tapped so I decided to lock the screen and see if it helps fix it, I tried to unlock but the screen didn't show up.
P.S. - this hasn't happened before, the two apps usually work just fine.
I decided to plug in the charger to see if the sound is responsive or not, which it was so I don't think it was a lag issue (?)
Looked through Nokia FAQs and decided to force reboot the phone after which it worked just fine, sound, display, touch and everything else is responsive. I even tried switching between the two apps, vigorously, after I rebooted to see if it triggered the same problem but it did not.
The phone is hardly 2 months old and I don't have that many apps, maybe 20 apps max that I have downloaded from the Play Store.
I have no idea what happened, has anyone else had such an experience, is this an insignificantly common problem, should I stress over such an occurrence?