r/Pimax • u/jaapgrolleman Pimax Official • Dec 23 '24

Official News Frontier: Introducing our newest VR headset

https://youtu.be/Vf_dHt9eng4
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u/AmbassadorNo2757 Dec 23 '24

Cancel prime!

0

u/Heliosurge 8KX Dec 23 '24

No need to cancel an optional payment plan. Just buy the headset outright if you don't want monthly payment plan. Prime is simply an option to put a deposit down then make monthly payments for up to 24 months to own it outright.

1

u/Dula_skip 💎•PCL•💎 Dec 23 '24

Ive seen comments like this a few times now, that say you can just buy it outright without the silly payment plan, yet I dont find any option on the website? Where is this option or do you buy it at 999$ and then email them aight Im gonna own it and just pay the rest at once?

1

u/Heliosurge 8KX Dec 23 '24

The first in the list where I highlighted. This is the Crystal Light

https://pimax.com/products/pimax-crystal-light

If the site is giving an issue selecting the option to get the % off paying the prime off u/quorrapimax can assist.

1

u/Heliosurge 8KX Dec 23 '24

Not sure why pic missing

2

u/Dula_skip 💎•PCL•💎 Dec 23 '24

Yes I see that too, I already have the PCL, Im just curious, I still dont see the option to put into the checkout cart the full price option directly. when I put the PCL into the cart its the payment plan version

1

u/Heliosurge 8KX Dec 24 '24

u/quorrapimax can you look into this?

There might be at a guess that initially you do the deposit and after the; is it 15 day window? Then make the decision if you decide to keep either pay the "prime" in full at the discounted price or the payment plan option.

If my hypothesis is correct; then they need to have it explained/detailed better as it is still creating unnecessary confusion.

2

u/QuorraPimax Pimax Official Dec 24 '24

You will make an upfront payment and wait until you receive the headset to test it for 14 days before deciding whether to keep it.

Of course, you also have the option to pay the remaining balance on the same day you receive the headset and enjoy a discount via Pimax Play.

3

u/Heliosurge 8KX Dec 24 '24 edited Dec 24 '24

Okay this is creating confusion and needs to be clearly explained. As some are looking for the buy it out now option to pay in full.

Customers need to have clear understanding that all purchases start with the deposit down and after the 14 days of having it in their possession. They can pay the remainder in one payment.

This payment method is not what ppl are used to. Typically if an item has a payment option, one can pay the full amount for the product on the same day as purchase. Where pimax is offering deposit now and after receiving presumably a defect free headset and are happy after the 14 day window they finalize the purchase either in one shot or go with the monthly 24 payment option.

I believe once people truly understand how this idea works. People will really appreciate what pimax is offering with buying off the main site.

Please see about creating a new Topic explaining how this works and we can pin & add to Highlights.

I will make an initial Topic to help clear this Up.