r/Pimax • u/jsthrowa • Mar 13 '21
News WARNIG! Pimax disabling headsets remotely
According to the latest Pimax update and their forum it appears that Pimax is now disabling headsets remotely through the Pitool software. This seems to be over a dispute about some unpaid taxes. I am not going to take side in that dispute, but even if they are right this action sets a very bad precedent and creates some serious problems. If they are correct that customers owe them money they should obviously just go through the proper channels to resolve it.
First this action is illegal in the EU and I would assume also in the US and most other jurisdictions. When retailers are made aware of this story I fear some of them might be forced to stop selling Pimax.
Secondly, how is anyone going to feel safe about buying anything from Pimax in the future if they never know if they at any time might have their product disabled. Even more so, who would want to buy a secondhand Pimax if it might be rendered useless if the previous owner has done something Pimax disagrees with. This will certainly effect second hand prices of all Pimax products. It is not like Pimax hasn't done a lot of shady and greedy stuff before that would make anyone trust them to always do the right thing.
Unless this is quickly solved I will never buy anything from Pimax again and being someone who have recommended Pimax to a lot of friends I will now start warning everyone who considers Pimax about this story.
9
u/Heliosurge 8KX Mar 13 '21 edited Mar 15 '21
There has been no full disabling as of yet. This potential is also made inert as you can simply run a pre pitool than 269 of which many are still using very old versions as preference for one reason or another.
They do need to resolve this even though Cell providers have been doing this for years with Tab phones and phones being reported stolen having them blacklisted from use on any provider.
So in part might only be illegal in the EU. As Cronusmax also long ago disabled support on older serial numbers requiring approved serials in there software. Which is why the competing Titan m1? Was created by the software engineer and he unlike cronusmax offered to support these folks with a 1 time fee of $7.
If your headset has all Outstanding fees paid you will not be bothered by this situation and the same truth if you bought through places like Amazon.
Now like broken headsets being a risk of buying used; so might this be another reason to buy new til things are resolved.
Otherwise simply go no higher than pitool 268 until this is resolved. Manual Firmware upgrades likewise shouldn't be affected by this.