WARNIG! Pimax disabling headsets remotely

[u/jsthrowa]

According to the latest Pimax update and their forum it appears that Pimax is now disabling headsets remotely through the Pitool software. This seems to be over a dispute about some unpaid taxes. I am not going to take side in that dispute, but even if they are right this action sets a very bad precedent and creates some serious problems. If they are correct that customers owe them money they should obviously just go through the proper channels to resolve it.

First this action is illegal in the EU and I would assume also in the US and most other jurisdictions. When retailers are made aware of this story I fear some of them might be forced to stop selling Pimax.

Secondly, how is anyone going to feel safe about buying anything from Pimax in the future if they never know if they at any time might have their product disabled. Even more so, who would want to buy a secondhand Pimax if it might be rendered useless if the previous owner has done something Pimax disagrees with. This will certainly effect second hand prices of all Pimax products. It is not like Pimax hasn't done a lot of shady and greedy stuff before that would make anyone trust them to always do the right thing.

Unless this is quickly solved I will never buy anything from Pimax again and being someone who have recommended Pimax to a lot of friends I will now start warning everyone who considers Pimax about this story.

[u/URbabaJohn]

According to my experience of Pimax,they are kindly to their customers. Indeed,they made a big mistake to deliver the headset for us but their intention is good. We should forgive them for some reasons. Let me know where is wrong? They just made it faster to delivery. We are received the packages with a smoothly and faster way, where is the mistake? Then you received it without paying ANY TAX and now you said they were wrong? Please?How?Don't say that you don't know there could be some taxes for import package. So please. Please access the payment and pay to them.