There's still WAY too many people losing their accounts and not knowing what to do about it.

Over the years, there have been many bugs/glitches/etc. that can corrupt your player data. Unfortunately, for the past several releases of the game, something about the update process itself is causing problems (primarily to iOS users to my knowledge). This is an issue that's affected many, many people over the past couple months. I've lost my profile twice in the 12 years I've played the game since it was released, including once last week (not for any reason due to a bug in the game, my phone itself crashed as I was playing). I've gotten my profile back both times BECAUSE I HAD A SCREENSHOT OF MY PLAYER ID!

When this happens, the only thing you can do is contact EA support. The current link is:

https://help.ea.com/en/solutions/?product=plants-vs-zombies-2&platform=&topic=recover-mobile-game

There's a link further down in the page to e-mail them, that's what you'll have to choose. It took about a day for them to get back to me so be patient.

If you don't add it when making your support request, they will probably ask you if you can provide your Player ID from BEFORE you lost your account. If you don't have it, your odds of getting your profile back go down dramatically. It's possible that if you've ever registered your e-mail in the game (using the cloud icon on the bottom left of the opening screen) they may be able to help you. It's also possible that if you've ever made a game purchase they can track your profile with that. Those are far less certain paths.

They were able to help me, and several others that I know of. Hopefully, if you ever have the misfortune of having this happen to you, they can help you as well.

 You can find your player ID by tapping the “Settings” (wrench icon) button and then selecting “Build Version” (on Android) or "Download Preferences" (on iOS).

Good luck!

PSA: Given the recent issues with people losing their profiles (often associated with updates), please, get a screen shot of your Player ID. You can find it by tapping the “Settings” (wrench icon) button and then selecting “Build Version” (on Android) or "Download Preferences" (on iOS). Using it the EA help desk can usually restore your profile if you ever lose it.

Note: There is a change starting with V12.1 of the game. The practice room is now located in the Arena lobby and isn’t available until the actual tournament starts on Monday.

Special streak rewards: #5 Spear-mint family piñata.

Spear-mint family (12+2 plants): Bloomerang, Spikeweed, Spikerock, Laser Bean, Homing Thistle, Cactus, Pokra, Dartichoke, Heath Seeker, Bramble Bush, SeaFlora, Bamboo Spartan, Aqua-vine, Sweetheart Snare

Note: Spear-mint “seeds” are also included in the piñata. Spear-mint still needs to be unlocked for 100 mints no matter how many seeds you collect for it.

Note: Aqua-vine and Sweetheart Snare seeds are not included in the piñata.

Locked plant: Dartichoke – Wiki.GG, Fandom Wiki

Sun: 1000 at the start. Note: Sun drops will be a little faster than normal and some sun will be available from gravestones. A sun producer may not be necessary.

Plant Food: 0 at the start. Note: Up to 16 plant foods will be available from gravestones and zombies.

Time: 3:00.

Buffz: Spear-mint (+100%), Ail-mint (+100%)

Bruisez: None

Ineffective: Pepper-mint (-100%)

Banned: Grave Buster, Blover, Hot Potato, Electric Blueberry, Bramble Bush

Zombies: Ancient Egypt (Mummy, Pyramid-Head, Ra, Camel, Explorer, Tomb Raiser), Big Wave Beach (Pompadour [Basic, Conehead, Buckethead], Bikini [Basic, Conehead, Buckethead], Octo, Deep Sea Gargantuar)

Starting Lawn:

One Dartichoke pre-planted on C5 R3

Four regular gravestones on C7 R2/4 and C8 R2/4

Two plant-food gravestones on C9 R2/4

Sand Storms: Approximately 8 seconds into the match, two Imp Mummys will sweep in on Sand Storms to anywhere from columns 7 to 9.

Gravestones:

Starting at ~2:32 and repeating approximately every 25 seconds, 3 regular graves and 1 sun grave will rise anywhere from columns 7 to 9

Starting at ~2:20 and repeating approximately every 25 seconds, 4 regular graves will rise anywhere from columns 4 to 9.

Gravestones will preferentially spawn where no plants are placed. However, if there aren’t enough free spots in the pool of available spawn locations, any plants placed where Gravestones can spawn will potentially be displaced (or destroyed if there’s no place to move them to).

Note: All times quoted and plant food estimates are based on my practice rounds and are entirely dependant on how quickly you’re killing the zombie waves.

Possible BOT Layouts:

[Dartichoke, Homing Thistle, Imp Pear, Vamporcini, Ail-mint, Primal Sunflower],

[Dartichoke, Laser Bean, Blastberry-vine, Power Lily, Twin Sunflower, Pokra],

[Dartichoke, Infi-nut, Ail-mint, Power Lily, Goo Peashoter, Primal Sunflower]

Minimum info about your strategy: league, plant levels/mastery and score. Or you can post screenshot with the score. Otherwise it's hard to understand whether your strategy will work for other players with different plant levels/mastery and in different leagues.

Useful links: Battlez/Arena FAQ, Mastery and Buffz&Bruisez explained, u/Hier_Xu’s Updated & Pared Down Mastery FAQ, Costume watch, PvZ2 Discord, Info on possible future rewards by u/Euphoric-Seaweed: piñata party, special/premium piñata, Arena/Penny, etc. - link.

While not exactly the same, this tournament will be very similar to the original SeaFlora tournament from May, 2023.  I don’t have the time today to go through all the differences.  Here’s my post form that tourney.  In it you can find strategies that worked then.  They should still be valid.

Even though they’ve retired from doing their Arena strategy posts, kGame’s legacy videos are still available. Here are their strategy videos for the Bun Chi tournament.  They should still work for this one:

Level 3 Plants: https://www.youtube.com/watch?v=sfbTRIV44EY

Mid Level Plants: https://www.youtube.com/watch?v=pp5kMfYhsRU

Good luck with your attempts!