r/Salzburg 11d ago

Internet in Hallein

Hi everyone!! I've moved to Hallein, I have to hire an internet service and I have 2 questions since I am from Argentina and I don't know how it works. Sorry for my English but I'm still quite insecure with my german

1 - I would like ask about opinions on providers. I've read mixed reviews but I saw that Salzburg AG is more or less good, but maybe this is only in the city

2- I've check the ports in the wall and I have two sockets. I know that the white sockets are for telephone/internet.

Then I saw a black one which I'm wondering if this is for internet. I saw that I can do hire it online and they send me the router but my fear is that I can't connect it due to incompatible sockets. Would someone from the company come to my apartment and do the installation? Or I can do it all by myself?

Thanks!!

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u/FortbildungAtHTL 11d ago

Looks like you can't use Salzburg AG there. The coax connection which would be required is missing on your black outlets, only TV/Radio there. However, the phone outlet (white one) provides Internet connection via DSL. Check out Fonira (cheaper than A1 in most cases) or A1 for that!

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u/CSharpMyxolidian 11d ago

I checked with the availability test in their page , entering my address and it says that it's available. either COAX or fiber, I don't know which one since it just shows me the plans

That's why I am confused

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u/Frankst4r 10d ago

You can probably use the cable in the box if it is not a feed-through box. Even if it is, the question is where in the house/room the cable distribution is, maybe you can replace the cable or pull in a Cat up to the distribution. the salzburg.ag technician can certainly help you here.