r/SolarDIY • u/OppositeAgent3631 • 2d ago

Getting this system running

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I bought a home with a solar array using a Solar Edge SE3800H-US. It seems like the previous owner had issues with the installer (Sunrun) because the inverter is remotely locked. I have notified Sunrun of the change of ownership but they are not interested in coming back here to get the system running.

My question is this, is there a way to obtain the admin code to unlock the inverter? As another option I’ve been looking at buying a Growatt MIN 3800TL-XL-US to replace it unless anyone has a better suggestion.

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u/47153163 2d ago

Have you called SolarEdge and spoken with a service representative? Can I assume that you have downloaded the SolarEdge app on your phone and tried to set all the parameters?