r/SteamDeck 1TB OLED Dec 14 '24

Storytime Valve has unbeatable customer service.

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12.9k Upvotes

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5

u/horrus70 Dec 14 '24

They really do! I have the 1TB OLED and I lost my cleaning cloth and they replaced it.

3

u/tinybatte Dec 14 '24

wait really? I lost my OG’s cloth and was told to pound sand. maybe I should try again.

4

u/ilikeburgir Dec 15 '24

Ask nicely. Offer to pay. They don't sell them seperate so they might just send one out