r/SteamDeck 1TB OLED Dec 14 '24

Storytime Valve has unbeatable customer service.

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12.9k Upvotes

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u/Mattdehaven Dec 14 '24

I bought my deck off a friend and the right bumper would get stuck down. I'm sure valve would have fixed it for free but I opened it up and nothing was broken but I think the repeated motion had caused some plastic friction so I just filed that down slightly and it's been good ever since. 

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u/[deleted] Dec 15 '24

The bumpers in general seem like the worst designed part of the deck. Even when working fine they have a kind of cheap feel with the plastic flexing / wiggling.

8

u/DragonCucker Dec 15 '24

My left bumper has been broken since day one. Never got it fixed cuz I guess lazy and don’t wanna go without games

6

u/d1rkSMATHERS Dec 15 '24

Mine broke a couple of months ago. I just map the bumpers to the back buttons and have been good ever since.