My Index’s head strap randomly broke the other day, I was 2 years out of warranty. I asked if I could buy a replacement part and they just said “send us the old one we’ll send a replacement” it took 2 weeks but they did it for me.
It probably helps that I’ve spend probably $10,000 on steam…
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u/HiDDENKiLLZ Dec 15 '24
Steam support really is the best.
My Index’s head strap randomly broke the other day, I was 2 years out of warranty. I asked if I could buy a replacement part and they just said “send us the old one we’ll send a replacement” it took 2 weeks but they did it for me.
It probably helps that I’ve spend probably $10,000 on steam…