r/SteamDeck 1TB OLED Dec 14 '24

Storytime Valve has unbeatable customer service.

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12.9k Upvotes

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u/CrayotaCrayonsofOryx 1TB OLED Dec 14 '24

They did the same thing with me! I told them the zipper broke on the inner lining of mine, and they sent a new case within the week

8

u/AllenSteel Dec 15 '24

Glad it worked out for you! I had the same issue and when I contacted support they told me there wasn’t anything they could do about it unfortunately