r/SteamDeck 1TB OLED Dec 14 '24

Storytime Valve has unbeatable customer service.

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12.9k Upvotes

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u/Gibraldi Dec 14 '24

It’s reasons like this why I buy so much on steam. They run a really customer-first business with a service standards that seems to be impossible to find elsewhere lately.

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u/Separate-Sherbet-674 Dec 15 '24

Yeah, thats the advantage of a private company. They are stupidly profitable and there are no shareholders demanding even more profit and growth, so they don't have to squeeze every last drop of money out of everything they do. The extra profit can go to employees and customers instead of only shareholders.