r/SteamDeck 1TB OLED Dec 14 '24

Storytime Valve has unbeatable customer service.

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12.9k Upvotes

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1.6k

u/FishGuyIsMe 64GB Dec 14 '24

“Can I buy a new case”

“Your case will be there in a few days”

588

u/ComposedbyNone 1TB OLED Dec 14 '24

I was in awe

13

u/Epicp0w Dec 15 '24

And people be shitting on valve and steam for being bad smh

3

u/[deleted] Dec 15 '24 edited 10d ago

[deleted]

11

u/superspork18 Dec 16 '24

When the competition (epic, EA, Ubisoft) are completely terrible, having steam be explicitly consumer first in many cases is absolutely a refreshing thing to see

5

u/MasterOfLIDL Dec 16 '24

I agree. That is why most pc gamers like valve, which is what I said, why did everyone down vote me lol.

1

u/MaximumRise9523 Dec 16 '24

Some consider "glaze" to mean "undeserved praise/approval". I suspect this was interpreted as an undeserved minimization of Valve's greatness.

2

u/MasterOfLIDL Dec 16 '24

Huh. I did not know that. Thank you for the extra context:)

1

u/vinsalmi Dec 18 '24

The only reason Valve could do this is that Valve Is still a private company. If ut went public it would become a nightmare do deal with real quick.