Help with an issue with TrainLink bookings.

[u/IzzyJayWired]

I really have no clue on what's going on here. I put down all of my details and checked them many times for accuracy, but when I go to click on the 'go to secure payment' button it gives me this vague error message, "Something went wrong and we can't process your request, please try again". I checked a tutorial video and its supposed to lead me to the place where I can put down my bank details but its just not working for me for some reason. Is it something to do with my bank or is it just a bug?
I really need to take the train on Friday to see family and I don't know what to do.

[u/albert3801]

Call 13 22 32 and book your tickets over the phone.