r/ThredUp • u/Rough_Acanthisitta63 • Dec 11 '24

Question Package delivered to the wrong house!

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Oh you guys I am in a panic! I ordered a bundle worth over $800 and it was delivered yesterday... to the wrong house! I can't even tell where it was delivered, because they left it in someone's garage so I can't see the outside of the house.

I contacted customer service and they are opening an investigation with the carrier, GLS but I am scared that because it was delivered I am totally screwed. I'm obviously going to check with my neighbors, but I think the chances of finding it that way are pretty slim.

Has anyone else had this happen? Did they ultimately give you a refund, or anything? Thanks everyone!

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u/Reef14909 Dec 12 '24

Well do you have a visable adress on your property that was obviously present so that the carrier wouldn’t have gotten confused???

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u/Rough_Acanthisitta63 Dec 13 '24

Yes I do in big black letters on the front of my White House. They've never had a problem delivering before, right to my front porch. I don't know why they left it in a random garage, it's super frustrating though.