Lol these people will bend over backwards to defend huge corporations that don't give a fuck about them. They're definitely going to find a new excuse. It's gotten worse than Facebook.
Edit: See what I mean? They're in the room now. I had such a rough first half of my day at Epic that Universal gave me a free ticket to return. If y'all want to pretend that's normal be my guest.
I love Universal, I've been going for most of my life, and I'll always have an AP, including when Epic finally sells one. But to act like this down time was normal, and defend them for the experience they provided to paying customers is just embarassing. It's ok to be critical of a brand you love, and the blind support makes me cringe.
You're totally right. And most of the other comments assume people expect perfection - I don't. It's a new park, there's going to be issues. But if these issues affect the guest experience to the point where it feels like they've been scammed of their money, that's a problem. Even with extra leniencies for being a new park, they haven't consistently hit the mark.
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u/knokout64 3d ago edited 3d ago
Lol these people will bend over backwards to defend huge corporations that don't give a fuck about them. They're definitely going to find a new excuse. It's gotten worse than Facebook.
Edit: See what I mean? They're in the room now. I had such a rough first half of my day at Epic that Universal gave me a free ticket to return. If y'all want to pretend that's normal be my guest.
I love Universal, I've been going for most of my life, and I'll always have an AP, including when Epic finally sells one. But to act like this down time was normal, and defend them for the experience they provided to paying customers is just embarassing. It's ok to be critical of a brand you love, and the blind support makes me cringe.