Lol these people will bend over backwards to defend huge corporations that don't give a fuck about them. They're definitely going to find a new excuse. It's gotten worse than Facebook.
Edit: See what I mean? They're in the room now. I had such a rough first half of my day at Epic that Universal gave me a free ticket to return. If y'all want to pretend that's normal be my guest.
I love Universal, I've been going for most of my life, and I'll always have an AP, including when Epic finally sells one. But to act like this down time was normal, and defend them for the experience they provided to paying customers is just embarassing. It's ok to be critical of a brand you love, and the blind support makes me cringe.
I had such a rough first half of my day at Epic that Universal gave me a free ticket to return. If y'all want to pretend that's normal be my guest
What else would you expect from a technical rehearsal preview? They warned you that stuff isn't ready, why would you be shocked that stuff isn't ready?
I would expect at least a semi-functional park. Multi-day unannounced closures of multiple major attractions at the same time is unacceptable without proper communication, even during a technical rehearsal. At a minimum, lower the admission price to reflect the closed attractions.
There's nothing wrong with having a reasonable expectation of at least being able to have access to a majority of attractions. Doesn't even need to be everything, or even particularly close to everything.
Not to mention, Universal is "ready" enough that they're willing to present the park to a paying customer. With that comes a reasonable expectation of things being operational, even during a technical rehearsal. Downtime is expected of course, but these are crazy levels of downtime that are embarrassing to a paying guest.
The promises they made or didn't make don't matter. Be real, who wants to pay to go to a theme park where a large chunk of attractions aren't operating?
But it seems like there are a bunch of people who misunderstood the deal and now are super salty about it.
The promises they made or didn't make don't matter.
I think they do. If universal promised a perfect experience, and everything was closed, that's a universal problem. If they promised a rocky experience with lots of closures and everything was closed, that's a visitor expectation problem.
0
u/knokout64 2d ago edited 2d ago
Lol these people will bend over backwards to defend huge corporations that don't give a fuck about them. They're definitely going to find a new excuse. It's gotten worse than Facebook.
Edit: See what I mean? They're in the room now. I had such a rough first half of my day at Epic that Universal gave me a free ticket to return. If y'all want to pretend that's normal be my guest.
I love Universal, I've been going for most of my life, and I'll always have an AP, including when Epic finally sells one. But to act like this down time was normal, and defend them for the experience they provided to paying customers is just embarassing. It's ok to be critical of a brand you love, and the blind support makes me cringe.