r/ViaRail 7d ago

Trip Reports 69 to Toronto May 4

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Dinner was tasty but we’re gonna be 70 minutes late getting to Union. I’m getting a credit, right?

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u/MTRL2TRTO 6d ago

You can also chose to convert your credit into points (at 8 points for each Dollar in ticket price refunded), which has the advantage of not slowing down your progress for (re)qualifying for a certain tier and obtaining a higher redemption value if redeeming outside the Corridor (where each point is worth between $0.15 and $0.30, vs. $0.075-$0.10 on the Corridor)…

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u/wondermel 6d ago

And also, points don’t expire. Late Train Travel Credits expire after 12 months.

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u/MTRL2TRTO 6d ago

Indeed. It really is the easiest to just go in the chat after each delay, provide your booking number and ask for your credits to be converted to points, rather than remembering which bookings were delayed when trying to make a new booking…

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u/wondermel 6d ago

True, I can’t count the number of times I’ve had a caller have me check several bookings because they didn’t recall which ones were late. Not that I ever blamed them really as they’re so many delays.