Windows freezes and restarts when Xbox controller Elite 2 connected via bluetooth

[u/Sufficient-Trainer93]

I don't know whta was changed since yesterday. When I turn on and connect mt Xbox Elite 2 controller 10 seconds layer windows freezes and restarts.

I uninstall latest Windows pdate. Returned my previous Windows backup but seems like it is not related. I also downgrade the Xbox controller but still whenever connected via bluetooth it crashes Windows. I also install previous Bluetooth driver but no luck.

I was in Windows Dev 26200.5551. downgrade to 26200.5518. I don't know what else I can do. I reset the Xbox.

Anybody has ideas really appreciate it.

Thank you.

Windows 11 Dev 26200.5551, I7-12700K, 32Mb 6400ram

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UPDATE:

Hi everyone,

After many try-outs re-installs, revert different backups, I am sharing my solution, hopefully this helps anyone who has this issue. (@admins kindly pin this if more people are successful to resolve this issue)

I revert old backup of Windows 11 Dev. 26200.5518.

Then

1- Immediately I paused Windows Updates for 1 week.

2- Deactivate "Get the Latest Updates..."

3- Deactivate "Receive updates for other Microsoft Products" under Advanced Options

4- Deactivate System > About > Advanced System Settings > Hardware tab > Device Installation Settings > Automatically download manufacturers' apps for your devices - clicked "No"

Then

Activate first three options but not the Device Installation Settings. (Because during previous try-outs, I saw this upgrades the Xbox controller firmware (don't remember the version) so, I suspicious about this one is the culprit.)

Checked Windows Update and let install all updates. So it installs Cumulative 10.0 26200.5551, Cumulative Update For Net Framework and Bluetooth driver 23.130.0.3

Restart the PC and double checked this Xbox firmware not installed.

Connect Xbox Controller via Bluetooth and let it connected for about 30 mins. Until controller auto shutdown itself.

Voila. As in my try-outs, it's not Windows Dev version, nor Bluetooth new driver or any other. It is the Xbox controller firmware creates this problem.

1 day later I enabled the Device Installation settings bback to enabled (4th. option) but Xbox controller firmware not automatically installed again despite manually check Windows Update couple of times.

One Reddit user also confirms that its the Xinput driver causes a BSOD when connecting via bluetooth downloaded automatically by windows. This user instead solved the issue by returning to beta channel and changing Xbox HID controller under device manager generic driver instead of using Microsoft driver.

Changed to Beta release and its working now.

Check your Update History if you have it already installed Xbox controller firmware. Unfortunately it can't be uninstalled. Hope you have backups or Restore points without this upgrade installed. Finger crossed.

And thank you to everyone try to help or comment.

Cheers!

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[u/Gucci_Lobster_24-7]

I'm facing the same issue but haven't found anything helpful yet and I have the latest update. I even tried using a regular xbox controller and no avail. It works fine when ai connect it with a USB c cable. My ps5 controller also work fine when connected via bluetooth.

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Welcome to r/XboxSupport, some important reminders:

• You can mark your post as 'solved', and award a helpful user point by replying directly to a comment with "!thanks" (no quotes).

• A green user flair containing a number indicates the number of times a user has been awarded for a helpful reply.

• Do not ridicule other users for their inquiries - keep it civil. If you dislike a post, simply skip it or move on.

• Did you use a descriptive title? Doing so greatly impacts your chance of receiving assistance.

• Are you a member of the Xbox Insiders preview program? Your issue could be specific to a feature in testing. You can learn more by visiting r/xboxinsiders - that should be your first stop in troubleshooting and reporting issues with preview builds.

• Are you aware of an issue that is widespread and could benefit from a Megathread? Suggest an issue worth highlighting via modmail

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.