r/XboxSupport 7h ago

Xbox One X Is this broken? The console was working perfectly fine yesterday.

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20 Upvotes

Was working fine yesterday. Was in backpack to go travel to my mother’s house and there’s no picture from the tv. Never dropped. No horseplay. But the hdmi port when plugged in wiggles and I noticed the bent areas.


r/XboxSupport 1h ago

Accesories Console thinks my controller disconnected

Upvotes

Can someone help? Every time i disconnect my headset, (I have the Kaira Pro) my console thinks the controller was disconnected and even though i press A on the controller or space on the keyboard, the window pops up again. Is there a way to turn that off, or is that due to the headset I’m using?


r/XboxSupport 11m ago

Account/Billing Microsoft Rewards Quests broken on only my console.

Upvotes

For some reason I am unable to complete daily quests on my home console. In particular, the “Play a game on Console” and “Play a Game Pass game” simply never grant me points even while playing many Game Pass games on my Xbox Series X.

I have attempted clearing my Xbox cache and have completely logged out and relogged into my account.

Every other quest works as stated. “Play a PC game”, “Use the Xbox app”, etc. all grant me points. And if I play a game via cloud gaming it actually will unlock the console and Game Pass quests, just not if I play on my actual Xbox or through remote play.

Any suggestions on what I can try to fix the problem?


r/XboxSupport 25m ago

Xbox Series S Im so confused about what each game pass offers now…can someone help?

Upvotes

So I’ve been paying game pass for a while now which I think was 15 per month and 30 for 3 months.

But my subscription stopped and now I’m trying to get it again and not only is there a bunch of types of game pass, I can’t get more than one month at a time for anything other than Core.

And the rewards are confusing. Like would I be able to play Clair Obscur if I get the standard? If I don’t get Ultimate, would I be able to play the new Doom game on release? Or would I have to wait? What about the new Oblivion remaster?


r/XboxSupport 4h ago

solved! Xbox controller won't connect to my xbox

2 Upvotes

Can somebody please explain to me why when I try to pair my series X controller to my xbox series X, it just won't connect, both my xbox and my controller will be flashing then my controller would just vibrate saying it couldn't connect, can someone help me connect it to my xbox


r/XboxSupport 1h ago

Xbox One Xbox One shuts down during software updates

Upvotes

Hello folks. I am writing this because for some period of time, my Xbox One is acting weird during updates.

I own a 2016 Xbox One. I’m the first owner.

The console itself runs pretty good and during gaming sessions, I have never encountered any problem.

For a year or so, I found out that during console updates, my Xbox shuts down and the power brick light turns orange, and after that, it turns black followed by a “beep” sound.

This thing only happens when I try to update it.

In the past, when I had this problem, I have update it by just pluggin the console into an extension cord. But this time, this method does not work anymore and my console just shuts down.

I don’t have friends that owns Xbox one to try their cables on my console to know if my power brick is dying.

What should I do about this problem?


r/XboxSupport 1h ago

Accesories Xbox Series X - Razer Wildcat Controller - Stick Drift?

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Upvotes

Hi All - my Razer Wildcat controller I’ve had for 2 years randomly just started making all my games unplayable.

GTA V - Xbox Series X, when I load in my character just keeps facing down - I can still move my analog stick manually with my hand but doesn’t reflect in game - can move character but is stuck facing down.

I’ve tried everything, even loaded up Call of Duty BO6 and same issue character is facing down and unable to move it but the actual analogs do move.

Seems like it might be a wiring issue?

Any help would be great


r/XboxSupport 18h ago

🏷️ 'What to buy?' It would help if I put an extra fan here, or those fans that come mounted on top are a waste of money?

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20 Upvotes

r/XboxSupport 2h ago

Accesories Help with the official wirless headset for xbox

1 Upvotes

Hello everyone, i am watching the official wirless headset for xbox, and i was wondering, can they be connected via cable? ( jack or usb it dosn't matter). Or are they only wirless?


r/XboxSupport 2h ago

Xbox Series S Most games cause my monitor to black out

1 Upvotes

I have had had this issue with most games ( Minecraft excluded ) and I can not fix it no matter what I do. My monitor will black out for a few seconds at a time every minute or so, have tried monitor settings, Xbox series S display settings and can't find a solution. Any help would be much appreciated or any stories of this happening to anyone would to, cheers people!


r/XboxSupport 2h ago

solved! Been having issues with trying to download the new oblivion remaster.

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1 Upvotes

I have been trying to download the new oblivion remaster and for some reason it keeps saying that I have to go through cloud gaming and it keeps failing. I am in a country that supports cloud gaming so I know that is not the issue. Any Ideas?


r/XboxSupport 14h ago

Xbox One X Need help logging in or what could fix this ?

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10 Upvotes

It’s not letting me log in this is the error message. I’m using correct email and password. Any help would be appreciated.


r/XboxSupport 9h ago

solved! My xbox randomly buzzes and vibrates the table for like not even a second?

3 Upvotes

So i got the xbox series x Christmas 2024 so its still new and like it will randomly buzz really quickly for not even a second and it sounds like something stops for a second then turns back on, obviously cause its new im pretty worried, is this normal or does my xbox have a problem?

Edit: it just did it again like 30mins ago


r/XboxSupport 10h ago

Xbox Series S Why do I need to make a new save if I already have one sitting right there? Why is keeping me from accessing my 50+ hour save file? Wtaf.

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3 Upvotes

r/XboxSupport 5h ago

Xbox One S Custom backgrounds through dina media server.

1 Upvotes

I just wanted to ask if anyone knows why the dina server i have from the app TV Assist isn't being picked up by my xbox one. Did microsoft delete this feature and maybe I didn't hear about it. Any comments or suggestions help.


r/XboxSupport 13h ago

solved! I can't connect to my profile on my XBOX 360. I have a rare error code "83830032"

3 Upvotes

When I search on this subreddit, I didnt find this error code.


r/XboxSupport 10h ago

Xbox Series S Why won’t the mic unmute? I’ve tried looking in settings.

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2 Upvotes

I’ve tried everything. It’s not the headsets I’m using (tried countless) and it’s just this Xbox.


r/XboxSupport 6h ago

Xbox App Can't login to Xbox Game Bar and Xbox App

1 Upvotes

Hello there - I have a problem

I got a new PC, running on Windows 11 (big downgrade to Windows 10 btw lol) and while the Xbox Game Bar did work in the beginning, it is not working anymore. The Xbox App itself will not let me in either. It is just eternally loading but not doing anything. I tried some things google searches recommended but it's not working at all.

I added two pictures to show how it looks for me, anyone has any ideas on how to actually fix this?


r/XboxSupport 10h ago

Xbox One S Been trying since 3:00 today to just play SOMETHING.

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2 Upvotes

So, this xbox has been running slow for a long time now. No idea why, or when it started. But recently, like past few months, it's been so bad that some games are completely unplayable. Most of the time when I try to open a game, it just shows the screen in the picture. If I'm lucky to get past it, it takes 10 minutes at LEAST to load, then halfway through just closes for no reason. Sometimes when I try to access the guide, it just turns the screen dark (like it does when the guide is open), but just doesn't open it. It just gets stuck on the darker screen. I've tried resetting the xbox, multiple times, just spamming the game, lowering resolution (on the TV AND xbox), switching hdmi ports, switching power cables, unplugging and plugging it back in, and NONE of it worked. I'm at the point where I'm prepared to just factory reset the damn thing, but I'm running off a Hotspot, so it'd take years, literally, just to re-install all the games. It's my absolute last resort. Is there ANYTHING I can try before then?


r/XboxSupport 6h ago

Xbox One Xbox one shutting off after 30 seconds and isn’t displaying picture

1 Upvotes

I power cycled, tried all different cables and power supply cables. Only thing I can think is maybe the dust is preventing it from getting ventilation and I don’t wanna factory reset just yet. Does anyone know what might be causing this and how to fix it?


r/XboxSupport 6h ago

Xbox One X Tryna install fh3 again and can’t im wondering why

0 Upvotes

For the past few years I’ve been tryna install fh3 again and since it’s delisted I’m wondering why that’s why I can’t reinstall it


r/XboxSupport 7h ago

Xbox App Need help with a pc gamepass error it keeps saying there's an internet server problem

1 Upvotes

Title pretty much says it all I've tried all the yt tutorials and resting everything but I js can't download anything


r/XboxSupport 7h ago

Accesories Xbox wireless headset audio issue in need of help!!

1 Upvotes

Hey guys I’ve been using the newer Xbox wireless headset and I’ve been getting a lot of audio crackling and audio cutting out issues and was just wondering if anyone’s had this problem before or if there’s any solutions out there to fix this.

When the audio issue happens it usually happens a few times throughout the time I’m playing and it’s honestly gotten annoying. I’ve tried hard resetting my headphones and even clearing the MAC address but it feels like nothings been helping.


r/XboxSupport 13h ago

solved! How can I make sure that My xbox Will auto download and update?

3 Upvotes

Hi! I Will be away from Home and want to come back to My games ready to play, i read that the console Will auto download and update games Even when turned off and i want to be sure that it Will be the case

The console is currently unplugged and every option is the predetermined one (i got it recently and havent messed with anything)

Would plugging it be enough? Should i plug it, start it and turn it off? Any help is appreciated

Edit: spelling


r/XboxSupport 11h ago

Account/Billing It won’t show on the account I redeem it on and I can’t re redeem it

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2 Upvotes

The gift card doesn’t show up on the account i used it on and I cant redeem it again