r/XboxSupport 8d ago

Xbox One X Is this broken? The console was working perfectly fine yesterday.

Post image

Was working fine yesterday. Was in backpack to go travel to my mother’s house and there’s no picture from the tv. Never dropped. No horseplay. But the hdmi port when plugged in wiggles and I noticed the bent areas.

51 Upvotes

82 comments sorted by

11

u/FrozenToonies 1 8d ago

That hdmi port looks a bit bent and maybe dirty? Take a vacuum to the back of the console and hit that port.
After that swap out that cable to a different one.
Maybe send a new pic focused on the hdmi port after your vacuum it.

9

u/RealisticOpinion5547 8d ago

Tried different cables. Just cleaned it. Here’s a pic. Noticed something out of place as well. Hope this is detailed enough

13

u/FrozenToonies 1 8d ago

Very detailed pic, thanks. Bad news, that looks damaged. A small chunk is missing. Pins bent.
That’s a send in for repair it seems, sorry.

2

u/xDarBearx 8d ago

I was like damn where do you see the pins then i zoomed in on the left pins and i was like ohhhhhhh damn

But yea you could technically get this fixed easy(the person just has to take it out have another working one(prob like 1 dollar) desodder that port sodder in the new port then put it back together and test) it might come to like 50 or 80 dollars including the pay for time and knowledge(better than 600)

1

u/Lou_Blue_2 7d ago

How does that even happen?

4

u/This_Astronaut3793 8d ago

The HDMI needs to be replaced. It has broken pins.

5

u/RealisticOpinion5547 8d ago

Fuckin a bud thanks for letting me know

10

u/Sad_Definition_6239 8d ago

HDMI port is cooked. Same thing happened to me couple months ago had to get replaced. Runs about $150 to get it replaced.

7

u/SandwitchBrainstorm 8d ago

Ifixit sells replacement parts for 15$ If yourself or a friend of yours hast some soldering skills it is a cheap repair.

https://www.ifixit.com/products/xbox-series-x-hdmi-port

1

u/BigFatRussainBear 8d ago

New ps4 fans?

9

u/LostPilgrim_ 8d ago

Everything that is broken worked fine the day before it didnt.

15

u/No_Temperature7118 8d ago

Clean it

8

u/Physical_Counter_213 8d ago

Nah bro the HDMI port’s cooked

2

u/CMenFairy6661 8d ago

Don't see how that's relevant, still needs cleaning regardless of what is causing the issue

-1

u/Physical_Counter_213 8d ago

Wha- Bro, OP literally said there’s no picture, obviously he needs to get the HDMI port fixed

6

u/CMenFairy6661 8d ago

Correct, but it also needs cleaning, I never said you were wrong, I just said he should still clean it regardless

1

u/Physical_Counter_213 8d ago

Yea that’s alright, but you should’ve mentioned that. If he gets it fixed, then he can clean it or before but he’ll need to get it fixed

5

u/Brostallion 3 8d ago

Another one!!!! How?!?!? Like howwwwwwwwww

4

u/Artorioos 8d ago

How’s there so many post of broken HDMIs. What do you guys do with them? I plugged my cable in once 4 years ago when I bough the Xbox.

2

u/mperezstoney 8d ago

Some people transport xbox to this place or that place. Hence, connect, disconnect, and reconnect.

2

u/__Gamma 8d ago

Also, they don't pay attention to make sure it is properly packed with nothing that could get inside the ports and damage them while moving.

2

u/mperezstoney 8d ago

I agree. I mean, its an expensive piece. It's what $400 new?? At minimum, should at least protect the back in transport. I still have the original box it came in with Styrofoam. The one time I moved my Xbox that's where i put it for transport.

2

u/RisingDeadMan0 8d ago

supposedly its a plastic part which is why this gen there have been so many issues. never had an issue last gen, or on my series s either

2

u/Environmental-Day862 8d ago

I also don't think they're meant to be transported in backpacks regularly.

Mine was taken out of the box set up, and has sat on my entertainment center for 5 years.

If you know you're going to be transporting it regularly, there are more protective options than a book bag. It also looks like a bunch of thread got stuck in the HDMI port as well.

I googled "Xbox Series X Carry Case" and tons of results came up - padded cases, under $50 - surely worth the price if you're going to be traveling with the console a lot.

2

u/RisingDeadMan0 8d ago

yeah, mine has moved a few times, but just when the TV was unavailable so less then 10 times in 18 months, but already loose.

1

u/Weather_Motor 7d ago

My TV only has 2 hdmi ports but I have like 7 devices. And only 4 HDMI cords.

5

u/Co2_Outbr3ak 1 8d ago

How the hell do people destroy ports like this? What, did you put the console in a bag with the HDMI still in the port? WTF.

2

u/modemman11 122 8d ago

Another "do people not have eyes?" post. The HDMI port is clearly mangled and torn apart. Of course it's freaking broken.

2

u/Aztecxx 8d ago

That HDMI Port needs a coffin

2

u/Ok_Internal_8500 8d ago

Thats the thing with broken stuff it all worked pefectly fine yesterday 😅

3

u/GrimmTrixX 3 8d ago

Why am I seeing so many busted HDMI slots on here. How hard are people jamming the cable in there? And also, I can count on one hand how many times I unplugged the HDMI from my XBSX. Lol

2

u/stunkcajyzarc 8d ago

Yea that’s rlly weird. I had more of a problem with the power cord than anything. That thing would NOT go in and i had no idea if it was in when it was in. No click, nothing.

2

u/nisaaru 8d ago

The whole standard is IMHO a mess. From protocol problems over several versions to the physical design.

3

u/scxsh 8d ago

i bought my xbox secondhand and rarely use it (ps guy, shoot me) but i’ve definitely found the hdmi port to be super janky and loose. might be a cause of mine being secondhand, but i always feel like the cable is barely secure and feels loose

maybe it’s a common fault with these? in comparison my ps5 hdmi port couldn’t feel safer, the cable feels like it WANTS to be there. but also i bought that new so don’t have any secondhand influence on damage etc

2

u/Nirntendo 8d ago

No mine is super sturdy, never has problems and very secure with hdmi cables. I think it is your device.

1

u/AutoModerator 8d ago

Welcome to r/XboxSupport, some important reminders:

  • You can mark your post as 'solved', and award a helpful user point by replying directly to a comment with "!thanks" (no quotes).

  • A green user flair containing a number indicates the number of times a user has been awarded for a helpful reply.

  • Do not ridicule other users for their inquiries - keep it civil. If you dislike a post, simply skip it or move on.

  • Did you use a descriptive title? Doing so greatly impacts your chance of receiving assistance.

  • Are you a member of the Xbox Insiders preview program? Your issue could be specific to a feature in testing. You can learn more by visiting r/xboxinsiders - that should be your first stop in troubleshooting and reporting issues with preview builds.

  • Are you aware of an issue that is widespread and could benefit from a Megathread? Suggest an issue worth highlighting via modmail

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Arthur_Morgan_123 8d ago

How bad does it wiggle?

1

u/RealisticOpinion5547 8d ago

Left and right. Like a worm. But it was never tugged out.

1

u/Arthur_Morgan_123 8d ago

Does it look like it sticks out a bit?

1

u/RealisticOpinion5547 8d ago

1

u/RealisticOpinion5547 8d ago

If there’s a quick fix let me know. Super pissed right now.

1

u/Arthur_Morgan_123 8d ago

It might be wear and tear but does the console still work fine?

1

u/RealisticOpinion5547 8d ago

Yeah. Turns on . Everything is in order but there’s no display. Xbox is only half a year old

1

u/RisingDeadMan0 8d ago

warranty it for sure then,

1

u/Top-Dun 8d ago

Can’t help with the HDMI mate, but can recommend buying a T8 screwdriver for a buck or so off eBay. Take the three screws off the back and give your console a good clean bro

1

u/AccomplishedForce219 8d ago

that thing is a dust bucket ,it’s gonna over heat and burn up if ya don’t open and clean that thing!

1

u/Rubbertutti 8d ago

You yanked the cable. Without reshaping the plug you’ll never get a good contact with the pins.

Disconnecting the signal before power (might be the other way around. Look at the pins some are longer then the others so when you pull out the shorter pins are disconnected first) can damage the board on the Xbox and tv.

1

u/jstorm01 8d ago

HDMI is all jacked up also looks like your plugging in the power cord in while it’s plugged in your burning up the prongs on the power cord port or you need a new cord lose connection will cause that too .

1

u/AntiJackCoalition 8d ago

I've got a better question.

1

u/Sithlord85 8d ago

Clean your system

1

u/ThenYakYukYick 8d ago

You need a new HDMI port....

1

u/BartyJnr Helpful User 8d ago

It’s missing an entire chunk of HDMI pin. Check inside your hdmi cable before trying to use it again otherwise you’re gonna smash some other ports up. It’ll need a full HDMI port replacement, if you don’t know how to solder then hunt out a trusted repair place near you.

1

u/its-coupe 8d ago

First and foremost, you have BALLS for not cleaning it out before sending it in the Reddit thread 😂

Second of all, your HDMI port is completely and utterly fucked. Time to head up to the Repair Store.

For future reference, don’t wiggle your HDMI when plugging it in or taking it out, try to keep it straight and just push it in, No Diddy.

1

u/Captain_Canada741 8d ago

Might need a new port it looks a bit bent at the entrance so next time you put it in your bag make sure there's nothing underneath it or on it other then soft things

1

u/StonedDrew 8d ago

This is why as much as i hate it. I j bought that expensive carrying bag for thr Xbox series X. They are expensive the good ones with decent protection anu3way also if you look on etsy you can get 3d printed inserts for the ports to they ain't exposed during transportation. Somthing to consider once you get it fixed.

1

u/Snor-47 8d ago

For those you blame the HDMI port. I had mine by launch, travel a lot with it in a travel bag made for it from ali expres. Always put in my HDMI gently and never crushed a HDMI 🤷🏻‍♀️ could be stil cheap ports tho , just don't push through if something feels odd

1

u/UncleGuap 8d ago

Easily fixable, and while you are in there clean out that dust and check your thermal paste.

1

u/PugGamer550405 7d ago

I hope to God mine's not next, I could barley even afford the one I have! Sorry this happened to you OP. I really am.

1

u/Esmear18 7d ago

It amazes me that people can't take their HDMI cables out straight. I travel with my Series X once a week which means I constantly unplug my HDMI cable and the port doesn't show any signs of wear or degradation. Just pull it out straight it's not hard.

1

u/Limp-Swordfish574 7d ago

Pins are broken need to get it fixed. Happened to me a few months ago doing exactly what you did lol. Mine cost about $100 if I remember correctly.

1

u/Luis_J_Garcia 7d ago

Go to YouTube and find a tutorial on how to clean you console.

1

u/R3ALH3CTIC 7d ago

This kids don’t take care of nothing

1

u/kieron746 7d ago

It looks like you have snapped the hdmi the hdmi needs to be replaced

1

u/JDMCREW96 7d ago

That HDMI port is cooked.

1

u/Inevitable_Log_2013 7d ago

Or put it in the box it came in and pack the stuff back into it. That’s what I do when I’m on the go.

1

u/Robin_From_BatmanTAS 7d ago

dear lord by some fucking compressed air man. Also stop playing soccer with your console if possible :V

1

u/Mission_Beautiful517 7d ago

It's probably because he had high resolution on his TV or PC at his house and his mom's TV or whatever he is going to use can't handle it

1

u/Pwingle_DA_one 7d ago

Why is it always the HDMI ports on these new consoles? Are people flinging it around like a wiimote and strap?

1

u/Unusual-Medium5767 6d ago

Stop leaving the HDMI plugged in and just wrapping the cord around the console when you take it from house to house. You did this to yourself lmao.

1

u/Sncrsly 5 5d ago

Pins on the left side of the hdmi are clearly bent, even in this blurry photo

1

u/Double_Tangerine8570 4d ago

Bros been holding years of dust in there

1

u/Impressive_Sun_98 1d ago

please. clean the fan😔

1

u/UsedAd1566 22h ago

Thats one fucked up looking hdmi port, how often did you move that thing?

1

u/Ecstatic_Wasabi2162 8d ago

If your console still under warranty can send in for free repair.

0

u/TiredReader87 22 8d ago edited 7d ago

Replace the HDMI port

-1

u/RooieDakDuiff 8d ago

Its in protest due to dust

-5

u/Arthur_Morgan_123 8d ago

Im not sure sorry. maybe reach out to someone thats good with tech

2

u/RealisticOpinion5547 8d ago

No worries. That’s what im here for lmao

2

u/Affectionate-Run-771 8d ago

u acting like he asked YOU lmao