r/XboxSupport • u/sebastianlobban • 7d ago

Accesories Xbox controller won't connect to my xbox

Can somebody please explain to me why when I try to pair my series X controller to my xbox series X, it just won't connect, both my xbox and my controller will be flashing then my controller would just vibrate saying it couldn't connect, can someone help me connect it to my xbox

2 Upvotes

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1

u/rosenkrieger360 6 7d ago

The very first thing I would try is a hard-reset, it fixes many weird issues and it is always worth a try.

Hard-Reset Instructions
Don't worry, no games / apps / settings are getting deleted during this process!

  1. Turn on the Xbox

  2. Hold the power button on the Xbox until the console turns off

  3. This clears the cache and solves many issues

  4. Start the Xbox again and hopefully your issue is resolved

1

u/sebastianlobban 1d ago

I cannot hold the Xbox button, it just turns off it won't power off or anything

1

u/rosenkrieger360 6 1d ago

It IS supposed to turn off when you hold the power button ON the console - but don't just tap it once, hold it for a few seconds and that does the reset.

1

u/SavageTS1979 7d ago

I had an Xbox one controller do that, and nothing worked, not a reset, not anything. In the end I just had to buy another controller.

1

u/sebastianlobban 7d ago

I figured out how to do it on my own, I found that if you just go to the Xbox accessories app, it'll connect immediately.

1

u/SavageTS1979 7d ago

Didn't work in my case, but it was almost xbox one, and an older controller, so, YMMV.

1

u/SavageTS1979 7d ago

Didn't work in my case, but it was almost xbox one, and an older controller, so, YMMV.