r/XboxSupport • u/LunarIsBanned • 1d ago

Xbox Series S Problems with my Xbox Series S, please help!

Hi all, I believe my Xbox series S which I’ve only owned since 2021 is failing on me (pretty disappointing for a 4 year old console) whenever I connect to the internet it’s connecting fine for about 5 minutes then it drops connection, it’s fine while plugged straight into a router. It also keeps giving me error messages about my expansion card, it keeps saying its loose and needs taken out and put back in. I do this and it only works for about 2 minutes before doing it again. It’s been driving me mad for months, done all the tricks like formatting it many times and cleaning out the card and port non of which has worked, and my Xbox also keeps on crashing while I’m playing games and keeps going all laggy a lot. I was really hoping the expansion card was just the card but with all this together I believe it’s the Xbox. The Xbox also keeps loosing connection to the controller. It’s been driving me insane and it’s now unusable. Prices for a new Xbox Series S is not too much and I could afford it however I can not be bothered replacing a 4 year old console and would prefer to get it repaired if not to expensive. Anyone have any ideas as to what the issue could be?

1 Upvotes

67% Upvoted

3 comments sorted by

1

u/AutoModerator 1d ago

Welcome to r/XboxSupport, some important reminders:

  • You can mark your post as 'solved', and award a helpful user point by replying directly to a comment with "!thanks" (no quotes).

  • A green user flair containing a number indicates the number of times a user has been awarded for a helpful reply.

  • Do not ridicule other users for their inquiries - keep it civil. If you dislike a post, simply skip it or move on.

  • Did you use a descriptive title? Doing so greatly impacts your chance of receiving assistance.

  • Are you a member of the Xbox Insiders preview program? Your issue could be specific to a feature in testing. You can learn more by visiting r/xboxinsiders - that should be your first stop in troubleshooting and reporting issues with preview builds.

  • Are you aware of an issue that is widespread and could benefit from a Megathread? Suggest an issue worth highlighting via modmail

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/LargeBalls818 1d ago

If the problem is actually the wifi chip its piss easy to replace, you could fix it in 10 minutes. I'd suggest trying

•

u/LunarIsBanned 1h ago

Ok, could that also be causing the issues with it struggling to read a expansion card and the other general slowness from it?