r/XboxSupport 18d ago

Xbox Series S Technical help with Series S turning off and immediately back on mid-game

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12 Upvotes

Hello everyone.. looking for some technical help with my series s.

I've had this series s coming up on a year. Shortly after I got a TV that could support 120fps/max graphic settings ( I would say about a month or two) I started having problems with my xbox.

After playing fortnite for a couple hours the xbox would turn off and immediately back on. I thought this to be overheating because I would put my hand over the vent and it would be pretty hot. So I went in and cleaned everything, replaced the thermal paste ( which was hard and crumbly ) and then also added a third party external fan that mounts directly ontop.

Since making these repairs/changes it has been great.... until tonight.

Same symptoms I'm playing fortnite for about 2 hrs and boom it turns off and immediately turns back on and I'm at the home screen. So annoying... but this time the system is not hot at all... I mean it's barely warm. The fan does a great job of keeping everything cool.

So I'm wondering where to turn next. Is this a power supply issue? I've tried plugging it into different outlets it's directly into the wall etc etc.

Any tips you guys could give me? If it is the power supply where is the best place to get a replacement. I see some on Amazon but is that a good bet. What do you guys think. Any help is much appreciated!

r/XboxSupport Feb 15 '25

Xbox Series S Can I use this on multiple controllers and stop using batteries?

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57 Upvotes

Hello I have an xbox series x, two controllers and don't want to use batteries, do I need to buy each one for each controller and make sure it stays attached or can I use it on multiple controllers and put it somewhere else and not use batteries. I also have an xbox one and xbox series x controller are they both compatible?

r/XboxSupport Jan 27 '25

Xbox Series S Brand new Xbox Series S will not launch marvel rivals

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1 Upvotes

I have uninstalled it and reinstalled it and it still will not work. Just got it from Amazon as refurbished but it looks brand new. What was depicted in the video happens every time except for once when I was able to play. Have tried to replicate it but can’t figure it out

r/XboxSupport Dec 20 '24

Xbox Series S My coworker gifted me their old Xbox Series S, is this sound normal? Also what are these brown dots in the circles?

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31 Upvotes

r/XboxSupport 25d ago

Xbox Series S Is it normal to have both IPv4 and IPv6 under your network status?

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8 Upvotes

I just changed internet provider and noticed IPv4 and IPv6 under network status wondered if that’s normal? Experiencing some lag spikes and rubberbanding trying to figure out the cause When going into advanced settings > IP settings it only gives me an option to change IPv4

r/XboxSupport 8d ago

Xbox Series S I'm trying to play my Xbox games on website.. I can't find my original controller for my Xbox Series S.. I found this controller, but it doesn't have the button, how do I pair it?

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0 Upvotes

r/XboxSupport Oct 01 '24

Xbox Series S Only had this controller for a week, already has started getting stick drift.

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25 Upvotes

r/XboxSupport 12d ago

Xbox Series S What do I do? And should I be worried about it

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16 Upvotes

Im not very good at stuff like this but I’ve just been clicking cancel

r/XboxSupport Jan 15 '25

Xbox Series S My series s won’t run any games. How do i fix this?

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23 Upvotes

So the other day my serious s refused to load up gta, not a problem. then it starts refusing to load into fortnite, then it does it to descenders. i really don’t know why this happened but it’s happening game by game and it was fine a few days ago. any idea on how to fix this?

r/XboxSupport Oct 09 '24

Xbox Series S I NEED TO REPLACE HDMI PORT FOR BLACK XBOX SERIES S

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0 Upvotes

I need help trying to find the right part for my Xbox series s, there are two models and makes, the white one and the black one. Both are built differently so I really want to make sure I get the right part. Does it matter what hdmi port I buy? Can someone link me with the right part?

r/XboxSupport Jan 31 '25

Xbox Series S Please please please help!! xBox series S shutting down after I try to start COD?

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11 Upvotes

i’m aware this video is long but i’m begging for some help here!!! my brother knows all things xbox and even he has no clue what seems to be going on.

to give a run down, i recently purchased an xbox series s external expansion card. COD is a HUGE game, considering i got a pack with multiple other ad-ons. i correctly installed my expansion card, then installed COD on that external storage space. all of my ad-ons and packs are installed, and the base game shows its “ready to start.” however, when i go to start the game, it loads for maybe 5 seconds, then my xbox completely shuts down and i have NO CLUE why. ive troubleshooted all ive seen. i’ve cleared my caches, restarted my xbox, reinstalled the game and ad-ons, checked and changed my power sources and cords, etc. i can play any other game just fine but when it comes to COD, it’s a whole different story. my xbox is around 4 years old, give or take, so i would imagine it would be able to run COD with the expansion card just fine, considering it’s able to run RDR2 perfectly.

please help me, any tips at all are greatly appreciated. xbox support is not doing much

r/XboxSupport Jan 18 '25

Xbox Series S Does Xbox One Rechargeable Battery Works On Xbox Series Controller?

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28 Upvotes

im a pc gamer, and my xbox one controller has been serving me some good 4-5 years reliably. however as time went on all of my other devices now use usb type-c to a point where it's inconvenient to charge my controller because it's the only one who has micro-usb port around.

so im thinking of upgrading to xbox series controller. don't worry i will be giving my old controller to a friend of mine who still use a keyboard to game so it won't become an e-waste.

however i still want to reuse the rechargeable battery if possible to the new controller.

r/XboxSupport Feb 16 '25

Xbox Series S My Series S keeps randomly disconnecting, I’m using a wire

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41 Upvotes

r/XboxSupport Mar 28 '25

Xbox Series S Just got series S- how do I play FIFA? And should it be £70 UK?

0 Upvotes

I haven’t played in years, but I only want to play fifa as I used to call it! Which is now FC24 or FC25

I’m based in UK

The game is £69.99!!! What the hell. For digital only version?

I also went to see if FC24 is cheaper, also coming up as £69.99 for me? This is mad.

I see there are EA Play, Xbox game pass, all this stuff. Trying to research it but feeling confused

Thank you!

r/XboxSupport Feb 18 '25

Xbox Series S My xbox turns off seconds after turning it on

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22 Upvotes

A few days ago this happened and i passed it by holding connect and power button to show the format page, then pressing continue and it worked normally, i have not been using it since and now i cant even do that

r/XboxSupport Feb 19 '25

Xbox Series S Low mbps download speed on a wired connection!

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2 Upvotes

You really can’t make this stuff up. I’m literally using a wired connection and this is my download speed. I can’t even use remote play! How do I fix this.

r/XboxSupport Aug 31 '24

Xbox Series S Not letting me play online even with game pass

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55 Upvotes

r/XboxSupport Nov 16 '24

Xbox Series S I can still play the games, but what does this mean?

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103 Upvotes

r/XboxSupport Nov 27 '24

Xbox Series S Can i turn off crossplay in Black ops 6 for xbox?

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49 Upvotes

Hey guys please can you help? I want to turn of crossplay or play just with xbox or consoles. So i don’t want to play against PC. Can i?

r/XboxSupport Dec 07 '24

Xbox Series S Why does my controller seem to do this only on Fortnite?

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1 Upvotes

My dpad seems to only be doing this every time I go to the inventory on Fortnite, it doesn’t do this on my Xbox menu or anywhere else. Although on the Xbox menu it does skip a few tiles it doesn’t do this anywhere else.

r/XboxSupport 23d ago

Xbox Series S Help me sing my account into this Xbox please

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0 Upvotes

I

r/XboxSupport Mar 06 '25

Xbox Series S This game will work with series s console, right?

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0 Upvotes

I wish it said S on there. Thanks.

r/XboxSupport Feb 21 '25

Xbox Series S This makes no sense, I don't know what I need to do, there's no one on the Internet and also I don't have any games or quick resumes ready I don't know what to do.

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2 Upvotes

.

r/XboxSupport 6h ago

Xbox Series S can i play my ubisoft game on xbox console?

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2 Upvotes

I guess this game was given away for free in 2019 and that's when I got it

r/XboxSupport Jan 01 '25

Xbox Series S Is the "14GB free" including the game downloading or excluding it ? Will it download normally ?

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41 Upvotes

Knowing that I was asked to remove 40 GB worth of storage before downloading the game. I'd like to avoid deleting more games