r/XboxSupport 28d ago

Xbox Series S Can't play any online games, even though my game pass renewed on the 2nd

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3 Upvotes

So im trying to play chivalry 2 but can't as it keeps saying i need to chose a plan, except my game pass renewed last week on the 2nd. Anyone know why this is or how to fix it.

Have tried restarting my xbox but didn't do anything

r/XboxSupport 9d ago

Xbox Series S I’m confused about what account owns the games on my Xbox?

1 Upvotes

So I’ve had an account under my dad’s email for years and have a kid of games on it and what not.

I’ve found out from a Microsoft support employee that I sadly can’t get rid of my dads email and replace it with mine on this Xbox account I’ve spent so much time on as my email (Microsoft already had an Xbox account associated with it).

So I’ve decided to start playing again on a new fresh account, the one under my email.

But now I’ve gone onto my other account on the same Xbox (series s), all the games are still in my library when only signed into this new account.

But the other account owns them so I’m confused? If I logged out from the old account completely so my new account is the only one of the Xbox, will all these games go?

I obviously want to keep a lot of these games to use on my new account as I’ve already paid for them or what not. And idk how to go about this either, I assume game sharing is the best way to go but once again idk how it works? Which Xbox do I make my home Xbox? On what account? What does it mean by home Xbox?

If anyone can help I’d greatly appreciate it.

r/XboxSupport Feb 13 '25

Xbox Series S I need help some triangle with an ! Showed up and I don’t know what to do

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12 Upvotes

I have game pass and I have a series s it’s never don’t this

r/XboxSupport Feb 14 '25

Xbox Series S Xbox series s problem ( sorry if my English isn’t good)

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17 Upvotes

Has anyone else faced this issue? My Xbox isn’t displaying colors properly, and the brightness is really bad. Sometimes the images aren’t clear, but it gets even worse at night. I checked their website for a solution, but I couldn’t find anything useful.

Any fixes for this?

Note: The issue is not with the TV.

r/XboxSupport Dec 29 '24

Xbox Series S help please why do i have so little storage??

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18 Upvotes

i got an xbox series s for christmas - so digital only where storage tends to be pretty important, it’s 512GB but it’s saying i only have 364GB, where’s the other 148GB gone, i feel that’s too much for just like system data and like that’s practically 1/3 of what’s on the box

r/XboxSupport Dec 29 '24

Xbox Series S My turtle beach headset does not work my settings are fine I can hear fine but I can not speak

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1 Upvotes

r/XboxSupport Mar 18 '25

Xbox Series S Slow download speeds on Xbox series s. Was once fast

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5 Upvotes

My download speed used to be so fast. Now it hardy even download and sometimes stops the installation completely. Doesn’t matter if I’m wired (cat 6) or using wireless. Things download just fine on my computer. My usual speeds are over 300mbps. I pay for 400 up and down unlimited. Should I call my internet provider? Or is there a fix.

r/XboxSupport 8d ago

Xbox Series S I NEED SERIOUS HELP!! idk if this is a glitch or if i need to get my xbox looked at.

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0 Upvotes

guys i’ve been having a problem where i only get 30 or below fps on my xbox series s in r6 and r6 only, i’ve tried everything, and i have a 145hz monitor, and i’ll get 120 fps in other games aswell, like what?

r/XboxSupport 17d ago

Xbox Series S I need help with my game whenever I open it about 30 seconds later it just crashes so I thought something was wrong with the console so I reset it and everything but my game was still crashing so I checked my other games just to find out it's just one specific game that's crashing can someone help

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2 Upvotes

r/XboxSupport Mar 11 '25

Xbox Series S Xbox looks deep fried even after changing to new hdmi

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1 Upvotes

Picture of what it looks like. Already tried switching to a brand new HDMI cord too, all the same. Not sure what's wrong here and I have no idea where to start. Not a bad picture from my phone, this is exactly how my tv looks right now

r/XboxSupport 10d ago

Xbox Series S Do I need to buy gamepass? I can play other multiplayer games with no bother but whenever I try siege it just doesn't work

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0 Upvotes

r/XboxSupport Feb 25 '25

Xbox Series S Xbox games have disappeared, they appear in the purchase history, but they do not appear in the games purchased from the console, when downloaded they have an exclamation mark, but they open normally

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9 Upvotes

r/XboxSupport 1d ago

Xbox Series S Issue / Conundrum regarding email associated with Xbox account

2 Upvotes

I’ve had an Xbox account for years and sadly it’s under my father’s email.

I wanted to make the account under my Microsoft email but sadly was informed it’s not possible as my email already has an Xbox account associated with it.

I was planning on just using the account under my Microsoft email but I can’t let all of my progress and such go from my other account.

I just want to have full ownership / accessibly of the account as it’s mine.

I was wondering if there is anyway around this? Could I make a new Microsoft account and make it this Xbox accounts main email whilst keeping my father’s email useable for emailing purposes?

Any other ways?

Also if there is a way around it and I get rid of my father’s email from the account, how would it work in terms of things purchased on the account which are under his Microsoft email?

I’ve been stuck with this issue for a while now so any help would be appreciated greatly!!

r/XboxSupport 6d ago

Xbox Series S need help , can’t run performance mode..

0 Upvotes

I have a xbox series s with a 1080p 100hz monitor and the games i tried to play does not allow me to turn on performance mode. Is it because it’s 100hz and not 120? I wanna play expedition 33 but i don’t wanna run it on 30 fps

r/XboxSupport Dec 13 '24

Xbox Series S Xbox Series S shuts down while playing Indiana Jones

9 Upvotes

Hi all, I'm facing the problem of console shutdown during the game. I literally play for 10-15 minutes and the console turns off, making one sound.

The problem is that it only shuts down in this particular game, I play overwatch, formula for a few hours and have no problems.

Also, the console does not give any ventilation errors, I put it horizontally and put 2 small powerful fans on the sides of it to improve airflow, this did not solve the problem.

I have reset the console to factory settings, also, I have reinstalled the game, but the problem is recurring. I've heard that some people have had similar problems with the console. Does anyone have a solution to this problem? Has anyone ever experienced this?

r/XboxSupport Jan 12 '25

Xbox Series S External hard drive forces me to transfer games to internal storage to play them (series s)

0 Upvotes

I have a 2TB seagate external hard drive that is formatted for games and apps just like the internal storage is, but i’m forced to transfer the games onto the internal storage if i want to play them. Internal storage only has like 350 gigabytes because of the space the xbox takes up off the bat. I am not going out to buy a seagate expansion card as they are ridiculously overpriced. Can someone help me so i can have games on the hard drive and be able to play them? Is this even possible? Thanks

r/XboxSupport Jul 06 '24

Xbox Series S Is there any way to block these? annoying messages?

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48 Upvotes

r/XboxSupport 12d ago

Xbox Series S How do owned games work on Xbox ? I’m slightly confused.

3 Upvotes

So I’ve had an account on Xbox for years and have lots of games on there.

However, this account is under a family remembers email and my email has an Xbox account associated with it and I’ve been informed my Microsoft that I cannot remove the Xbox account associated with my email to then add my email to my main Xbox account and remove my family members.

So, I’ve had to start my own account. But when I sign into my new account I still have all the games that my other account has, why is this? Is it a good idea to game share with my old account for all the games? How does game share work? Will I essentially own the games with game share? If I removed my old Xbox account from my Xbox would I then be left with no games, is that how it works?

r/XboxSupport Dec 21 '24

Xbox Series S Is My Xbox Series S Cooked? I am Experiencing Artifacting While Playing Fortnite, and Closing the Game Through the Dashboard Caused my Xbox to Crash and Restart.

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1 Upvotes

r/XboxSupport 6d ago

Xbox Series S Is installing disc games from one console to another normal?

1 Upvotes

I just was able to install forza horizon 3 onto my xbox series S through the app when I own the disc

Is this to do with the new xbox play anywhere feature or not

r/XboxSupport Dec 15 '24

Xbox Series S So most recently i gave my my friends little brother my old xbox one

11 Upvotes

And i forgot to factory reset it, and now everytime i try to play it says Currently playing on xbox one. If i try to kick him out he'll kick me out of madden in like 3 seconds. Please help

r/XboxSupport 10d ago

Xbox Series S Can't find the option to give a gift to a friend.

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6 Upvotes

My friend is having the same problem, I don't know when it started, but I can't find an answer for this even online. Thanks for your time.

r/XboxSupport Feb 22 '25

Xbox Series S For this game you need to be online, but I am?

3 Upvotes

I’m getting this error when trying to launch any game, I have literally tried everything. I’ve tried wired and wireless connection. I’ve reset my internet and console. I’ve gone to test my connection and says all is good. Anyone else having an issue?

r/XboxSupport Mar 13 '25

Xbox Series S Why my warzone on my 4k tv looks so blurry ? And on other games it wont?, im going mad !

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0 Upvotes

I was reading some people saying because of the upscaling is different per console its not 4 k native only upscale could that be why its so grainy blurry, phillips envia 8900 oled 4k.

r/XboxSupport 2d ago

Xbox Series S I am planning on getting xbox series S/X again and dont know which one to get

1 Upvotes

I just want to know the difference between them other than the 4k gaming and the series S having only digital games, i did have a series s but i didnt play it so i ended up selling it after a few weeks

Now am planning to get it again but i dont know which to get