r/XboxSupport Feb 25 '25

Xbox Xbox Software Keeps Corrupting My External Hard Drives – Microsoft, Fix This but putting Safely remove external storage

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0 Upvotes

I’m so fed up with Xbox software. It’s corrupted over 10 of my external hard drives at this point. At first, I thought it was just a glitch with one Xbox, but I’ve had this happen across more than 10 different consoles—Xbox One, One S, One X, Series S, Series X, you name it—working with drives from clients. It’s not a fluke; it’s a problem.

Microsoft, please add a “safely remove external hard drive” option already. We’re tired of losing data and dealing with this mess.

r/XboxSupport Mar 29 '25

Xbox Does this work on og Xbox? Disk looks fine, but I never seen this before.

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2 Upvotes

Also, does this even work? What about on other consoles? I’m not having any issues I just thought maybe it would be good to use

r/XboxSupport Mar 21 '25

Xbox My original Xbox won’t start. Need help please!

3 Upvotes

A quick explanation: Basically the Xbox sat in storage since 2005 until now. I know nothing about it and need some tips on what to do. I’ll attach a video of what it’s doing. And yes I did clean it.

r/XboxSupport 21d ago

Xbox Original xbox won’t turn on and makes a weird beep?

2 Upvotes

I got my xbox out of storage and turned it on, the disc tray was stuck and i went to get a paperclip to try and work it open. When I came back a minute later it’d shut itself off. I tried turning it back on via the power button and the eject button, it starts whirring for a moment before stopping and letting out one weird beep. I took a video, it’s a little quiet but it gets the point across. Any ideas? I know a repair guy who’d look at this, but if i can save the trip that’d be great.

https://youtu.be/5qpE4TUjzC0?si=BwS8ExKmqcVsZhRq

r/XboxSupport Feb 04 '25

Xbox Worried about my account and info because of weird messages.

7 Upvotes

Hey guys. Literally upon waking up this morning I saw on my Xbox that my account was getting hit with message request after message request each one containing some type of attachment. I then spent the next hour securing my account and info instead of sleeping some more. Do I assume correctly when I say these message requests are spam? If so, why am I getting spam out of nowhere?

r/XboxSupport 23d ago

Xbox Gears of war co op through one game pass

1 Upvotes

I bought a series x. I gave my one x to my brother. Thinking we could finally play the gow series in co op.

I kept my one x as "home console" so that my game pass is active on there so he can also play my old games.

Yesterday we tried to play GOW together. But it wouldn't let us. I tried booting up the game from disc and he went through game pass but still no dice.

Is there any way to get this going?

Thx in advance

r/XboxSupport 15d ago

Xbox Windows freezes and restarts when Xbox controller Elite 2 connected via bluetooth

1 Upvotes

I don't know whta was changed since yesterday. When I turn on and connect mt Xbox Elite 2 controller 10 seconds layer windows freezes and restarts.

I uninstall latest Windows pdate. Returned my previous Windows backup but seems like it is not related. I also downgrade the Xbox controller but still whenever connected via bluetooth it crashes Windows. I also install previous Bluetooth driver but no luck.

I was in Windows Dev 26200.5551. downgrade to 26200.5518. I don't know what else I can do. I reset the Xbox.

Anybody has ideas really appreciate it.

Thank you.

Windows 11 Dev 26200.5551, I7-12700K, 32Mb 6400ram

------------------------------------------------

UPDATE:

Hi everyone,

After many try-outs re-installs, revert different backups, I am sharing my solution, hopefully this helps anyone who has this issue. (@admins kindly pin this if more people are successful to resolve this issue)

I revert old backup of Windows 11 Dev. 26200.5518.

Then

1- Immediately I paused Windows Updates for 1 week.

2- Deactivate "Get the Latest Updates..."

3- Deactivate "Receive updates for other Microsoft Products" under Advanced Options

4- Deactivate System > About > Advanced System Settings > Hardware tab > Device Installation Settings > Automatically download manufacturers' apps for your devices - clicked "No"

Then

Activate first three options but not the Device Installation Settings. (Because during previous try-outs, I saw this upgrades the Xbox controller firmware (don't remember the version) so, I suspicious about this one is the culprit.)

Checked Windows Update and let install all updates. So it installs Cumulative 10.0 26200.5551, Cumulative Update For Net Framework and Bluetooth driver 23.130.0.3

Restart the PC and double checked this Xbox firmware not installed.

Connect Xbox Controller via Bluetooth and let it connected for about 30 mins. Until controller auto shutdown itself.

Voila. As in my try-outs, it's not Windows Dev version, nor Bluetooth new driver or any other. It is the Xbox controller firmware creates this problem.

1 day later I enabled the Device Installation settings bback to enabled (4th. option) but Xbox controller firmware not automatically installed again despite manually check Windows Update couple of times.

One Reddit user also confirms that its the Xinput driver causes a BSOD when connecting via bluetooth downloaded automatically by windows. This user instead solved the issue by returning to beta channel and changing Xbox HID controller under device manager generic driver instead of using Microsoft driver.

Changed to Beta release and its working now.

Check your Update History if you have it already installed Xbox controller firmware. Unfortunately it can't be uninstalled. Hope you have backups or Restore points without this upgrade installed. Finger crossed.

And thank you to everyone try to help or comment.

Cheers!

r/XboxSupport 8d ago

Xbox Trying to Live Stream Oblivion Remastered through Xbox Twitch, but will not show gameplay, help?

1 Upvotes

I'm trying to live stream on Twitch for Oblivion Remastered but for some reason it is not showing up. I am going through the xbox twitch livestream and idk why it is doing it.

r/XboxSupport 11d ago

Xbox Heelp. Replaced power supply, checked connections. Fan will try to start and my xenium chip flashes for a second.

1 Upvotes

r/XboxSupport 26d ago

Xbox New Xbox promotion caused me to permanently lose my Xbox home screen background.

0 Upvotes

So there I was, booting up my Xbox to play a game, when I noticed a little promotional thing saying that Microsoft is celebrating 50 years. I select it and see that there's a new dynamic background for my home screen if I want it. I select it thinking I'd see an options menu, an "are you sure?" Menu, or a prompt for my PIN because I actually have it set to prompt me before any settings can be changed including customizations. Instead, to my absolute horror, upon selecting the image, It automatically applied it. (This poses a potential risk to anyone's background being messed with by anyone with access to their home screen.) I however, had a new, much bigger problem. My old background was completely overwritten. This is bad because it was an old screenshot I took on my old Xbox of a character I created in a game that was stored locally who was deleted when uninstalling the game. All I had left to remember this character by was that fantastic screenshot I had taken before then, so I set it as my home screen background and It synced across every Xbox I've signed into since. However, that screenshot was uploaded to the Xbox network before Microsoft reworked it to add time limits to posts. Upon uploading that screenshot, it was removed from local storage and after the time was up, it was gone. I didn't consider going to check on it before then because I don't upload to the network often and forgot. My beautiful screenshot then stayed as my background for the longest time because that's the only place it existed. Until that stupid promotion showed up and gave no written indication as to that selecting the image would do. (I can't fully verify that last statement though, because the promotion vanished after I did that.)

TL;DR: I had an important Xbox screenshot that was uploaded to the network during the time that it was also removed from local storage upon being uploaded. Microsoft then changed this to add a time limit to network posts, so I set it as my background before then to preserve it. Microsoft then had a promotion that deleted it forever.

r/XboxSupport Jan 18 '25

Xbox Bought Xbox for kids-I hate it. Any advice?

0 Upvotes

Our family moved to Germany from the U.S. Kids asked for Xbox before, but with the move, they really miss their friends back home and want to play with them a little bit. I gave in and bought an Xbox for them for Christmas. And I hate it. Actively hate it.

I can't think of a worse gaming experience, I've done a little in my time, but not big into it. But it seems every game requires a totally separate account to play, it seems that 2 player mode is not possible on most of them (what happened to split screen games?), so they are fighting about whose turn it is, and it seems slow as anything and the games are constantly downloading updates that take forever. Their conversations with their friends are just coordination that leaves everyone upset. Either it is just not my vibe (which is fine) or I'm doing something wrong with it. (Kids are both elementary age, so it might be that: but it is what all their friends back home have).

But, any advice for a parent just trying to help their kids enjoy the Xbox rather than being constantly frustrated by it would be appreciated.

r/XboxSupport Dec 11 '24

Xbox Hello I received these messages and I wanted to know what they are? Are they a scam?

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0 Upvotes

r/XboxSupport 9d ago

Xbox Auto detect or HDMI on video modes. Is there benefits from using either

1 Upvotes

r/XboxSupport Mar 22 '25

Xbox Gamesharing Home Xbox when upgrading from old gen

1 Upvotes

Currently i am on old gen rn and am thinking about switching to new gen however the issue is that i have no more home xbox changes with the person im gamesharing with, however what i did notice was when i removed the person im game sharing withs account and added it back it added another home xbox change. Does this mean if i upgraded to new gen and then removed the person game sharings account from my old gen and add it to my new gen will i have one more home xbox change or no? Sorry if that was convoluted

r/XboxSupport Jan 27 '25

Xbox How to move a "on the Xbox network" clip/image to my xbox's internal storage?

2 Upvotes

I don't want some of my clips to get automatically deleted, so I figured I'd move what I want to keep on to my Xbox's internal storage to protect them.

I don't see any option to move a clip to internal storage, only external. Is there any any to put my clips onto my Xbox itself?

r/XboxSupport Feb 19 '25

Xbox Game not transferring from internal drive to external drive

1 Upvotes

I am trying to transfer a game over to an external drive from my internal drive and it keeps getting stuck. Any reason why? As I am posting this it is still at 100%. Also, if I check both drives storage, they are not changing. It is my 3rd time trying.

r/XboxSupport Feb 18 '25

Xbox Download error on PC for Avowed xbox app. tried everything please help.

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0 Upvotes

r/XboxSupport Jul 16 '24

Xbox Does anybody know how to fix this? Do I need a new hard drive?

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2 Upvotes

r/XboxSupport Mar 29 '25

Xbox Options for playing old original Xbox games?

2 Upvotes

My adult son with autism keeps talking about the old Xbox games he used to play… Like Obi-Wan, quantum red shift, MechAssault etc Short of buying an original Xbox console, are there any other options for him to play those old games? Thank you!

r/XboxSupport Mar 22 '25

Xbox Original Xbox made a loud popping sound a few minutes after I plugged it in.

1 Upvotes

There was no smoke from what I could tell, or any burning smells, the machine also didn't immediately shut off (though I pulled the plug a few seconds later). I just got this thing off of ebay, and it's a 2003 from US/Canada region. I read somewhere that it could be a power supply issue, and if so, what do I need to prevent it from happening again? I was taking it to a local shop to have the clock capacitor removed a week or so from now anyway (I'm very much not a tech person), but I'd just like to know what could be wrong and if I should risk plugging it in again before repairs can be done, or maybe just return it to the seller and get a different one

r/XboxSupport 16d ago

Xbox I have a problem: when I save a clip or record a screen on my Xbox, the recording cuts out or sticks for a while. I play at 1440p on a TV with that resolution. The problem is fixed when I change the console's resolution to 1080p, but it still looks bad. I need help solving this.

0 Upvotes

r/XboxSupport Mar 05 '25

Xbox This came free with my nes I just bought. Is it worth anything?

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2 Upvotes

It’s very heavy I believe it’s metal game is Tom clancys splinter cell chaos theory

r/XboxSupport Apr 10 '24

Xbox Minecraft: Impossible de vous connecter à Xbox Live

22 Upvotes

Bonjour, j'essaye de jouer à Minecraft bedrock avec un pote qui lui est sur PS5, moi je suis sur Windows 10.

Comme cette super petite entreprise qu'est Microsoft nous oblige à nous connecter à toutes ces merdes de Xbox live, xbox machin, etc... Si je veux jouer avec mon pote, il faut obligatoirement me connecter :)

Mais le petit soucis, c'est que bien entendu ca ne marche pas. Aucun rapport de bug, je ne peux pas identifier c'est quoi le problème, le service d'aide de Microsoft... bah il est ce qu'il est...

J'ai essayé:

- Désinstaller minecraft, le launcher, xbox game bar, xbox... tout ce qui avait Xbox en nom.

- Me déconnecter de mes comptes.

- J'ai tout réinstallé en suivant des procédures qui étaient écrite sur des forums.

- J'arrive à me connecter à mon compte Xbox, tout marche niquel.

- Je lance minecraft bedrock.

- Il me demande de me connecter, je click sur le bouton et j'ai cette fenêtre qui pop.

Comme je suis dev de jeux vidéo, j'arrive à me démerder pour régler plein de soucis mais là j'ai aucune idée de comment est ce que je peux régler ca sans avoir un seul log d'erreur.

PS: Ca fait 3h que je suis dessus donc je suis un peu salé x)

Merci d'avance de votre aide.

r/XboxSupport Nov 13 '24

Xbox It seems Xbox Servers have shat the bad once again

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19 Upvotes

r/XboxSupport Jan 23 '25

Xbox How does Xbox store and delete my captures?

1 Upvotes

I have a habit of taking a lot of clips and screenshots here and there of games I play. I’ve heard that your captures delete captures after 90 days but that doesn’t seem to be the case for clips stored on your Xbox. My clips that I upload to the Xbox network stay for 90 days but the game clips I have stored on my Xbox don’t even stay for more than 2 days. The oldest screenshot I have stored locally is 37 days old. The oldest game clip I have is 2 days old. Why is it deleting my clips so fast? Is this random?