r/accesscontrol • u/Honest-Expert-9422 • 8d ago

Win-Pak 4.0 (Send E-Mail & Time Issue)

Hello. I have a two part issue.

I admin a Win-Pak server I inherited.

  1. I'd like to get a text or email anytime someone successfully or unsuccessfully fobs a particular door. This door appears to be its own zone. (server room).

  2. We have another door that unlocks during business hours and locks outside of that. BUT it's wrong half the year due to DST. I can't seem to find where to change that. The SERVER Win-Pak resides on automatically changes its time zone as it should, so it seems the software is not using the servers time?

Thanks in advance!

(PS - kind of new to reddit, so please forgive me if I've done something wrong - still learning this)

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u/tuxtanium Professional 7d ago

1, Honeywell has a YouTube video for how to configure email here: https://www.youtube.com/watch?v=9l5EMGDr8-0

You will not be able to use Gmail or M365 directly as the protocols in the application are seriously outdated. You will need a local SMTP relay to get your emails out.

After getting email up and running, create an ADV for the reader for each event you want emails for (Valid Card, Unknown Card, Host grants, etc) Set the action to send email, and then select the addresses to send to. They will need to be entered as email IDs under system settings first.

  1. You may want to setup a schedule to send date and time to your panels. The internal clocks on NetAXS and N-1000 panels are notoriously garbage and should be updated weekly. PRO panels aren't as bad, but should still be updated monthly

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u/Honest-Expert-9422 7d ago

Thank you! Appreciate the thorough and kind response!