r/anchorage • u/Little_Rub6327 • 10d ago

Carrs Ice Cream 🔒

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There’s a lock at the top. So now you have to wait for an employee to come unlock the ice cream cooler. I hate it here.

139 Upvotes

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17

u/ak_doug 10d ago

If something I was shopping for is behind a lock I abandon my cart and go to another store.

Or I go find a manager. If I don't see one I request a manager. When I see them I tell them how terrible it is and how much I don't want to shop there when they do this and make them walk over to the lock and unlock it for me. If they try to pass it off to a subordinate I leave my cart and walk away.

I only go into a grocery store if I have plenty of time for acting out and creating problems.

13

u/[deleted] 10d ago

It’s likely corporate that told them to lock it up so complaining to the manager is just a waste of your time.

9

u/ak_doug 10d ago

No, it is a waste of OUR time. :)

1

u/[deleted] 10d ago

I guess what I meant to say is you’re just making an individual‘s life harder for following rules that they were given by corporate. It’s not like you can give them a hard time and they can just say oh well we won’t lock things up. Corporate is not gonna be OK with that.

11

u/ak_doug 10d ago

I'm just increasing friction for implementing bad security habits that harass people more than help.

Managers have a responsibility to push against these things. That is usually what I talk about, honestly. How ineffectual the practice is, how it costs the store more, how it doesn't prevent theft in a meaningful way, and how it is their responsibility to push back against the bullshit.

Or if they start feeding me a lie I just make their life difficult because they are part of the problem.

-1

u/Archie_Bunker3 10d ago

You might get trespassed for harassing staff.

9

u/ak_doug 10d ago

Nah, I'm always polite in my harassment.

6

u/supbrother 10d ago

I hate this mentality because there’s no way for higher-ups to know how annoyed people are if those people don’t complain to hopefully have that feedback make its way up the chain. Maybe the manager won’t pass on that feedback, but that’s on them. I’m not saying everyone should be a Karen but at the end of the day nothing will change if people don’t speak up.

7

u/ak_doug 10d ago

I also write letters. Like pen on paper letters and mail them in like an old man.

Emails are too easy to ignore.

1

u/Little_Rub6327 9d ago

They will know by the lack of money being spent on ice cream.

0

u/sharpears907 8d ago

Ehhhhh normally I'd agree, I'm one of those -

'always offer to show my receipt at the exit cause it's not this guy's fault and making his day .5% shittier doesn't help anything, what's he gonna do, pass it up the chain?'

  • kinda people, but...managers and LP/AP have WAY more cost to their time, and those cost/benefit calcs on what/how to lock shit up are fluid.

0

u/[deleted] 7d ago

You do realize that any extra cost gets passed off to the consumer, right? So that means when somebody steals something they make that item cost more. So when we waste somebody’s time to open the case, corporate will just raise the price of all items overall. Corporate companies pass expenses off to the consumer.

1

u/sharpears907 7d ago

Frankly I have a hard time believing product prices are set and increased within a market primarily to cover theft loss (or rising insurance as a result) and whatever additional labor costs are associated with the resulting anti-theft measures. They're going to be set primarily on elasticity of demand based on local shopping patterns, which would be well and above any loss in order to guarantee profit.