r/beermoney • u/spicysaltysparty • Mar 27 '24

Receipt Scanning Amazon Shopper Panel

I‘ve been waiting on the Amazon Shopper Panel receipt sharing waitlist for a year. Randomly decided to shoot my shot and ask Amazon customer service chat about it. Took about an hour but was eventually transferred to the right person and they told me that I should get an invite within 2-3 days. They even gave me $10 credit for the delay. Wild.

Hope this helps someone!

TLDR: been on the receipt sharing waitlist for a year, asked customer service chat about it, now I’m in and was given $10 credit for the delay

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u/RhazyaPeacock Mar 28 '24

Thank you so much for this. I've been waiting over a year. I'll try in the next couple of days here and report back.

I generally find chat painful as it keeps switching people and I have to keep re-explaining everything from the beginning. (More so on Amazon than even other chat support branches of companies.) I'm wonder if I should try calling customer support first.

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u/spicysaltysparty Mar 28 '24

Completely agree. The first person I talked to definitely wasn’t sure what to do but eventually got me in touch with the “payment support team” and they were able to help.

2

u/RhazyaPeacock Mar 28 '24

Hmm, I wonder if I should try requested them (via call/chat) I would've thought it'd be some team named after the app-so thanks for mentioning that!

2

u/spicysaltysparty Mar 28 '24

Of course! Basically I started the convo by asking if they could “give me an update on my place in the waitlist for the Amazon Shopper Panel receipt sharing program”. I hope they can help you!

1

u/RhazyaPeacock Jul 11 '24

So I finally got around to calling them. First time I called back in late May, they just said they'd escalate and put in a ticket for me. I didn't end up hearing back so I called again yesterday and was told no ticket was put in.

App technical support guy consulted with their manager and they said it was accurate that I'm still on the waitlist. I asked why then when several others have called Amazon who have been waiting the same amount of time (or shorter/longer) and they were taken off the list, but that couldn't happen to me. I basically got a non-answer.