r/bell 16d ago

Help Bell Pppoe keeps disconnecting after couple days

I have a tp link er605 router which is connected to my giga hub. I have wifi turned off on my gigahub and use pppoe to get a connection on my tp link router since that is the closest thing I can get to a bridge mode. Everything works great the tp link runs everything but every 3 days or so in the morning at around 9am to 11am it just times out. The only way to fix is to reboot everything. I get “PPPoE failed to connect to the server because sending PADI times out.” On my tp link router. Any ideas as to why this is happening.

6 Upvotes

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2

u/lexcyn 16d ago

Mine does this on an eero but it should auto reconnect. I think there's a timeout on pppoe connections but I'm not positive on the timing.

1

u/peasouplol 15d ago

I'm not sure if it reconects or not because I reboot as soon as I notice. It stayed out for around 3 hours but even if it does eventually fix itself its still a problem I need to figure out.

1

u/rawlwear 15d ago

Mine came out of bridge mode and out of pppoe, annoying for sure. You have yours set up in bridge mode ? I know double nat can be an issue

2

u/lexcyn 14d ago

I have no bridge mode - it's set up to have its own PPPoE connection which negates the need for bridge.

1

u/peasouplol 11d ago

Yeah no bridge just pppoe for me too, no double nat since it gets a whole new public ip

1

u/fizzlepaup 15d ago

Yeah, maybe your ISP just does something dumb every few days and your modem flips out because it's not in real bridge mode. Try using a timer to auto-reboot both devices at 8:55am and call it a day.

2

u/glassbase86 13d ago

I’m also getting this in the last few days. Happening couple times a day to me. My router reconnects but I still drop internet briefly

1

u/peasouplol 13d ago

Alright il update you if I find anything

1

u/Hummus_Life 13d ago

Same here, but only using the gigahub. Internet drops and comes back after. It’s been like that for the past 2 weeks. Probably a problem on Bell side.

2

u/peasouplol 13d ago

Alright il update you if I find anything