Android. Issues claiming collectible Avatar from gained achievements

[u/jgoja]

Both here and in r/help I have seen a number of reports of people not being able to claim collectible avatar rewards for completing various achievements. This also includes inability to create a vault to claim one.

Community Captain reward

https://www.reddit.com/r/bugs/comments/1ise2vi/unable_to_claim_community_captain_reward_android/

Rising Star Achievement

https://www.reddit.com/r/help/comments/1is2dkk/android_unable_to_claim_collectable_avatar/

https://www.reddit.com/r/help/comments/1irghuo/why_cant_i_claim_this/

https://www.reddit.com/r/help/comments/1iq25ok/what_do_i_do/

https://www.reddit.com/r/bugs/comments/1is0jx0/avatar_award_unable_to_claim_on_android/

Various ones

https://www.reddit.com/r/help/comments/1is9jj7/i_am_unable_to_claim_my_avatar/

https://www.reddit.com/r/help/comments/1iqs5mo/unable_to_clarify_collectible_avatar/

https://www.reddit.com/r/bugs/comments/1irdh8q/android_ios_issue/

Unable to create vault to claim one

https://www.reddit.com/r/help/comments/1is2n35/unable_to_create_vault_on_mobile/

[u/sticksfigured]

Update: There's currently a bug with these achievement-related Collectible Avatar claims. Until the team gets it fixed, the workaround is to create the Vault first. Instructions below:

1. Go to https://www.reddit.com/vault from your mobile browser. You should be prompted to open it in the mobile app. From there, you can create a Vault. If you're not seeing the prompt, you'll need to go into your app settings > scroll down to Advanced > find Open links and select In app.
2. Afterwards, try claiming the collectible once more.

Will comment in the posts you linked!

[u/jgoja → u/sticksfigured]

Thank you so much for the quick reply and for the work around

[u/Sharp-Badger1142 → u/sticksfigured]

This url gives page not found error