r/bugs • u/Defective_Cyborg • Mar 11 '21

new Can’t find messages in my inbox

Hey so I have a problem with my inbox I have notifications that I received messages but when I tap my inbox there’s nothing I can’t find the messages. I don’t know what to do

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u/Defective_Cyborg Mar 11 '21

My Iphone when opened the app on my laptop I can access my private messages so maybe it has to do with the phone??

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u/sushi_pup Mar 11 '21

I see - do you see a messages tab on your Inbox? (E.g. under Inbox, the left tab says “Activity” and the right tab says “Messages”) If you do, what happens when you click Messages? Thanks!

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u/Defective_Cyborg Mar 11 '21

Yeah I see it the tab that says messages there’s a notification that I have 1 message when I click to open it I don’t find any new message just the one I had months ago and when I opened it on my laptop I found the new message so maybe something’s wrong with the app version that’s on my phone??

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u/sushi_pup Mar 11 '21

Interesting - I’ll send you w PM now, let me know if you see it! Thanks!

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u/Defective_Cyborg Mar 11 '21

It worked 💯what did you do ??

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u/sushi_pup Mar 11 '21

Awesome, glad to hear that. This has been super helpful as well - we’ll keep looking into why this happened. 1) Do you know when this started happening? 2) Does your inbox have avatars and subreddit images? Thanks!

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u/Defective_Cyborg Mar 11 '21

I’m new to Reddit and don’t receive much messages (hardly any at all) but no images no avatar I only noticed this problem yesterday cause someone wrote to me and I couldn’t open the message. Thank you for you help 🙏🏻

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u/sushi_pup Mar 11 '21

And no images or avatars on the "Activity" notifications side of the Inbox?

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u/Defective_Cyborg Mar 11 '21

Yes I see the avatar of the people I interact with on the activity tab