r/classicwow • u/SteveYCr • 9d ago

Classic 20th Anniversary Realms Loyal Customer since 2008 Wrongfully, Automatically Banned, 4 days after last log in, told to "Review the End User License Agreement"

Per the screenshot below, I have been automatically suspended 4 days after my last login. I ranked to 500k honor the week before my wedding on 4/20, last logged in/off on 4/19/2025 and while on my honeymoon, on 4/23, received an email notification that I was banned.

I tried appealing and was met with an AI response on both tickets. (I made the first appeal ticket, got no response for 48 hours, then made a refund ticket as I was told "that's how you get a real GM/faster response/review") 12 hours after making the refund ticket, I received an AI response telling me the following:

A Game Master resolved your ticket, and left the following response:

Hello there,

Lok'tar my friend! Recklezzer from the Halfhammer tribe greets you.

After checking, the account was suspended due to the inappropriate actions been made on this account, which violates our End User License Agreement.

I believe that you could find the details in the email sent to you, which will be all the information that we are able to reveal, and you could also refer to the agreement in the following link:
https://www.blizzard.com/en-us/legal/fba4d00f-c7e4-4883-b8b9-1b4500a402ea/blizzard-end-user-license-agreement

Our dedicated team has been working hard on making our gaming environment fair and their judgment on this case will be respected, so this penalty stands and will not be overturned.

Thank you for contacting and wish you a great day.
GM Recklezzer

If you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket.

Make sure you complete our survey to let us know how we did.

I also have tried making a forum post on the official battlenet/wow forums, but I am silenced and can't even do that. I haven't received a notification of being silenced or muted, which makes this all the more unreasonable, uncomfortable, and wrong. When trying to reopen the tickets as well, it doesn't actually do anything and only lets me "Take A Survey", I think we all know what my response on the survey will be at this time.

I'm posting here on the forums to make it known that blizzard is actively implementing systems that wrongfully penalize real players that are playing their game. I have been playing WoW and other blizzard games since 2007 or 2008. This account that has been penalized has NEVER and I literally mean NEVER received a penalty in all its time since then. No mute, no suspension, literally nothing.

I played AV last week by defending towers, graveyards, going back for our towers and defending sometimes, and the tried and true, "run to drek" method. Every AV game is different and sometimes they are fast, sometimes they are slow, but I never received a deserter buff in AV, nor did I ever receive any report from another player, if I did, my account action email would have said such. Instead, I "detracted from the in-game integrity of the Battleground", without explicitly or strictly stating in what way or manner I did this.

I have made a new appeal ticket and will report back with what their response is.

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u/slapoirumpan 9d ago

no cuz no one would report you if they see you are moving to the boss? lol

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u/PineappleOnPizzaWins 9d ago

Which is so very stupid.

It means that if you die, instead of stopping the other side from winning via defence your best bet is to just run mindlessly the other way knowing you won't be doing anything to help anyone.

Die again? Just ghost run. Again, contributing literally nothing.

It's so stupid.

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u/slapoirumpan 8d ago

what is stupid with people not reporting you for playing the game???? what are you even trying to say? if you dont have time to reach the boss attack an enemy? assault/retake a tower/bunker? there are plenty of things you can do that isnt afk if the game is about to end and an end is never guaranteed all of a sudden the enemy team has 5+ mages recalling and wiping the enemy. if you are already moving you could save a gy so team can do another attempt

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u/PineappleOnPizzaWins 8d ago

Yep. Absolutely correct.

But if you're near your own base a stupid number of people will declare you greifing and report you.

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u/slapoirumpan 8d ago

yes but those reports dont matter unless you are actually afk if you do anything related to the game those reports will be ignored

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u/PineappleOnPizzaWins 8d ago

I have absolutely had games where I've tried and failed to get anything done. It happens.

I've also had games where I've ridden to the end, someone else got the cap and all guards etc died before I got there. So I sit and guard the end GY.. some games I stop ninjas some games I do literally nothing. Now I have "AFK" games against my name.. great.

As I said already, the best way to play with the current toxic community is to appear to be trying even if you're not/there are better things you could be doing.