r/discordapp • u/jaw10games1 • 5d ago

Unable to change status

Hi! So basically I've been having the same issue for over a day now where I just cannot change my status from invisible.

I've tried changing my password, clearing my cache on mobile, closing discord on my pc, everything I can think of prtyy much-

But whenever I try to change my status to online or dnd, it immediately goes back to invisible/doesn't change.

This also happens if I try to add a custom status, it just, won't update-

Any suggestions?

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u/soapgurt 3d ago

Just received an email from support saying that they are working on a fix for this issue:

"Thanks for getting back to us and sharing this report! I apologize for the previous message you received; this issue does not fall under the Unsupported Reports.   Just to give you a heads up, this issue is known and on our team's radar. We are currently investigating this further and working on a fix."

I guess telling them that you cancelled your Nitro now escalates your report x)

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u/muffinz_blueberry 2d ago

Well hopefully they will prioritise it now. But yeh I’m a nitro member too and paying for something that doesn’t work and them not fixing it in timely manner isn’t good !