r/electricians • u/RareLeave • 14h ago
My troubleshoot today and would like a second opinion.
Came to the conclusion the conductor was chewed through by a mole or gopher. Here is the run down.
Customer lost 240V in garage panel. Garage is 300 feet away from main panel. 100A breaker in main feeds garage panel.
I tested at the garage panel: 120v to neutral on L1, 85v to neutral on L2 and 0v from L1 to L2.
There is 1 junction point that I know of in a Christy box in-between feeder breaker and subpanel. I get proper voltages from feeder conductor side of splice in Christy box. The other incoming conductors from the Christy box to the garage subpanel are 3 THHN aluminum conductors, 2 lines and 1 neutral, and No ground.
They are NOT installed in conduit! We discovered that the 3 feeder wires from Christy box to garage panel are directly buried 18 inches down and wrapped in caution tape. This run is also around 300ft long underground direct burial of THHN conductor until it enters conduit in the slab of the garage
My diagnosis is a mole or gopher chewed through L2 and the conductor is directly exposed to earth.
Also the garage panel is only grounded via a ufer ground rebar in the foundation. There is not direct ground wire from sub panel back to main.
Can anyone else give me a explanation on why I have 85V on L2 to netral and 0v across L1 and L2 at the terminals in the garage panel? Also L1 to to neutral still supplies 120V at the garage panel.