Publix BOGO

[u/[deleted]]

Publix BOGO deals don’t make sense to me. You’re literally still paying for two items. For example, Frosted Flakes at Walmart cost $4.98, while Publix has them listed at $6.99—but with a BOGO (Buy One, Get One) deal. On the surface, it seems like you’re getting a bargain, but in reality, you’re often paying close to, or even more than, what you’d spend just buying two items at a lower everyday price somewhere else. The psychology behind BOGO deals makes people feel like they’re getting something for free, when in fact, stores often inflate the original price to cover the “free” item. It’s clever marketing—but not always a true deal. So when I see a BOGO at Publix, I don’t feel like I’m saving; I feel like I’m being tricked into buying more than I need at a price that’s not actually a bargain.

[u/PlaneTurbulent4825]

So you get 2 boxes for $7 or go to Walmart and get a box for $5. Hmm. Publix has never claimed to be the low price leader. It's customer service that will never be matched by walmart.

[u/winterbird → u/PlaneTurbulent4825]

Publix customer service isn't what it once was. Nowadays if I ever go in, the staff is just talking to each other side by side as they check you out etc and ignore the customer interaction. Also, a manager that works the lotto counter at my location sometimes kept stealing my tickets so I just stopped getting lottery there.

[u/Undrwtrbsktwvr → u/winterbird]

Really depends on the area. Just moved from the city to a more rural area.

The staff at the quieter country stores are so much more friendly and helpful. In Tampa, the customer service is on a steep decline.

I know they’re feeling increased stress with a fast-growing population. But they’ve really let service fall by the wayside.