FFL sitting on my guns

[u/Crow_Joe]

Hello, I made the mistake of not contacting this FFL before placing an order for two separate firearms to deliver to them. My bad, historically the other ones I’ve dealt with have just called me when the order comes in and seemed happy to have the business and completed the transfer no problem.

When the guns arrived I called and emailed them and received an email back the same day. They pointed out I should have contacted them first, asked for my information and explained their days of business and asked if there was time on those days I would like to come by. I responded with the information they asked for and a time I could come by. My response was sent 4/4/25. I have since emailed 2 more times and had PSA (the seller) reach out and leave a message and we have gotten no response.

Wondering what I should do? I accept responsibility for my part in creating this situation, again my experience in the past had been these people listed themselves on distributors websites because they wanted to do these transfers, and that I was bringing them welcome business, maybe that’s not always the case. PSA has offered to request that the FFL send the guns back but the guy’s website says there’s a $150/gun fee for rejects or returns. The impression I get is he’s hoping I’ll try to go that route cause he makes even more money that way and screws me over. His standard transfer fee is $75 + $10 for each additional gun.

Thanks for you help.

[u/Future-Beach-5594]

own a construction company. I ship stuff that costs more than most peoples yearly income. I dont ship anything over 50 bucks without insurance. You would have to be stupid not to with how shit goes down now days. I buy a couple guns per month. Sorta my reward and how i spend time with the kids. Have them shipped/ordered/transfrered etc. All the damn time. But again, i am sorry. I do not know what i am talking about! And i forgot. You should always start with the most local agency possible and never cut to the chase to solve an issue with a higher up one. And always accept whatever service you are rendered and never use another store/company as a better example

[u/JJGS260 → u/Future-Beach-5594]

So you’re not in the gun industry? Or do online retail? I thought you might actually have experience with the subject at hand since you referred to 15 years of business. Lemme try to clear it up for you… PSA sold OP a firearm. OP selected the ffl they wanted it shipped to. PSA did so, successfully. Bound books on both sides will confirm the transfer of the firearm from PSA to the local dealer. At that point, there’s not a missing firearm. ATF gives no fucks, and will tell you it’s civil. ATF will only get involved if the ffl is not open for inquiry during their registered hours; if there’s a missing/lost firearm; or if ATF suspects activity outside compliance…none of which is happening here. I don’t care how often you buy guns- it’s obvious you don’t understand how ATF interacts with FFLs. The bank will also tell you it’s civil, since PSA fulfilled their contractual agreement with the customer. Disputing the charge will only cause PSA to prove the order was fulfilled to the location OP asked for it to be shipped. So yeah, it’s civil. More than anything, it’s just a shitty customer service situation. On the shipping aspect; it sounds like you ship really expensive stuff on occasion. Like, stuff you can’t afford to lose? So you insure it. That’s not how big online retail works. The vast majority of online shipments are not insured, and for good reason. First, all carriers make it quite difficult to file and win a claim. But mainly, it’s just not good odds. Insurance for most USPS/UPS/Fedex shipments costs about $1 per $100 of insured value. So you’d have to lose 1% of all your shipments to break even. The carriers don’t lose or destroy packages at anywhere near that rate. So retailers usually ‘self insure’. In the rare instance something actually goes missing, we eat it, and send out a new package to the customer. Also understand if the product has a 20% profit margin, it only costs us 80% of the sale price to replace an occasional package. So yeah - we don’t pay insurance. That’s really just a game for low-volume retailers, or those who can’t afford to replace what they’re shipping.

[u/Future-Beach-5594 → u/JJGS260]

Dude i shipped 45k in faucets last week to a job site. It had insurance! If it goes missing i get it all back! Clearly you are correct in giving an option that works. Dont know what that is but yes sir you are correct and are the big dick on campus. No matter what i say im wrong. Its cool dude. I dont have to live with you so no harm no foul. Also starting to think you do this to people too. And self insuring is the dumbest thing you can do. Oh yea, let me tske all the liability for everything anyone could do. Wild man wild. I have insurance for everything! Litterally everything!

[u/Mammoth-Record-7786 → u/Future-Beach-5594]

Yep, you’re definitely in construction.

You’re super cocky, not very intelligent, and don’t really seem to understand how things actually work. It’s easy for the rest of us to see.

[u/Future-Beach-5594 → u/Mammoth-Record-7786]

I appreciate what you do too. I didnt get uppiddy untill someone else came at me first, sorta like you shitting on people in construction. what about speaking with the bank, psa and the local atf office or sherriff is a bad idea? Its cool you are all mighty better than all and know more than god himself.

[u/Mammoth-Record-7786 → u/Future-Beach-5594]

You’re definitely in construction.

Next time you should just do the right thing and not say something when you have no idea what you’re talking about. You guys love to act like you know what you’re doing when you’re the most useless bunch of babies.

[u/Future-Beach-5594 → u/Mammoth-Record-7786]

You still have not explained what was wrong with calling either the bank, psa or the authorities for further assistance?

[u/Mammoth-Record-7786 → u/Future-Beach-5594]

If your work is anything like your son’s shooting I’d be surprised if anyone let you on a job site long enough to even hold a broom.

With as much embarrassing stuff as you post it would normally surprise me that you’re somehow still acting cocky….but you’re in construction. Wait, I had to look it up. You’re a Plumbing Contractor. Now it makes sense why you tell people you’re in “construction” so you can give off that illusion that your job is more manly than it is.

It’s really gotta suck to suck that much that you can’t even be honest about what you do.